You can apply for the right to deal with the benefits of someone who can’t manage their own affairs because they’re mentally incapable or severely disabled.
Only 1 appointee can act on behalf of someone who is entitled to benefits (the claimant) from the Department for Work and Pensions (DWP).
An appointee can be:
Apply to become an appointee
Who you phone to apply to depends on the benefit:
Attendance Allowance - contact the Attendance Allowance helpline 0345 605 6055
Disability Living Allowance - contact the disability benefits helpline 0345 605 6055
State Pension - contact your local pension centre 0800 731 7898
Personal Independence Payment (PIP) - contact the PIP new claims line 0800 917 2222
all other benefits - contact Jobcentre Plus 0345 604 3719
There’s a different process for tax credits - Complete the appointee section on the tax credit claim form explaining why the claimant can’t complete and sign the form.
You must be over 18 and have a bank account. You don’t have to be a relative.
The Tax Credit Office may contact you for more information before deciding whether to make you an appointee or not.
Stop being an appointee
Contact DWP immediately if you want to stop being an appointee. Phone the benefit office that deals with the claim - the number will be on any letters they’ve sent you.
Your appointment can be stopped if: