Crisis Recovery Unit

The Crisis Recovery Unit (CRU) offers a service to individuals being treated by either of the two Crisis Resolution and Home Treatment Teams that operate in Cardiff and the Vale of Glamorgan.

The CRU provides assessment, therapeutic intervention and support, in a safe environment for individuals experiencing a mental health crisis. It is designed to provide a flexible and responsive assessment and treatment service. The service supports clients of the CRHT Teams, providing a more intensive and consistent therapy that may not be available in a community based setting.

The service provides respite for both service users and carers, reducing tension and de-escalating difficult social situations. In some circumstances it will enable carers to return to work if necessary. The service normally operates from 9am to 5pm seven days a week. Service users attendance would form part of their care package, up to 7 days a week depending on their or carer’s need. Where possible service users may continue to access community programmes while attending CRU.

Service users normally attend the unit between 10.30 – 15.30 although these hours can be amended according to need. Individual transport is provided to alleviate anxieties and promote attendance.

The CRU promotes a relaxed, non-threatening environment for service users in crisis or following a crisis. A range of treatments and activities are provided. Service users will collaborate with the development of individually designed treatment programmes and form their care plan in CPA documentation which they will then sign and have a copy of.These programmes will provide a balance of therapeutic interventions, recreational activities and 'time out' in a non-pressured setting.

A range of food will be provided for service users to make their own meals, help and support will be available to enable them to make a meal/learn to make a meal for themselves. These points of contact are recognised as excellent opportunities for establishing rapport, assessment in 'normal' situations and informal therapy.


Last Updated: April 2015
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