Part 2

NYAS (National Youth Advocacy   Service)    NYAS have launched  a new service, Project Newid, which is seeking to provide mental health and wellbeing support to care experienced young people living in Wales, aged 16-25 who:
Are moving from child and adolescent mental health services over to adult mental health services.
Are moving from child and adolescent mental health services into the community but need further support to manage their own health and wellbeing.
Need help to access and receive advocacy support.

The support that can be provided by the project includes:
Working alongside CAMHS professionals to provide young people with lower-level post-intervention support, promoting self-care/positive well-being.
Signposting and support to access alternative services in the community.
Advocacy support to access mainstream NHS mental health services.
See more on:
Helpline 0808 8081001   
(Young people under 35)
Papyrus  - A national helpline for young people (under 35) who support people with thoughts of suicide, with we have a huge resource list of organisations that may be   able to help from online resources to apps.

Our website has lots of useful practical information, and our Freephone helpline   is open 7 days a week until 10pm for those experiencing thoughts of suicide.   We have also put some resources together in reference to Covid-19 (below) , 
Website-; Helpline- Hopeline UK- 0800 068 4141; Text:   07860 039967 | Email:
Papyrus  have a huge resource list   of organisations that may be able to help from online resources to apps, with   a summary
“You Feel Like  Shit” - An interactive flowchart for people who struggle with Self-Care
COVID-19 &  Social Isolation – March Network - A Mental Health network providing a list of home-based, creative ways to support mental   health during these unique and uncertain times.
National Autistic Society – Resources for Autistic people and Families - Useful   resources that autistic people and their families can use during times of   change.
Psychology Tools – Guide to Living with Worry and Anxiety amidst Global Uncertainty - A   free guide to help manage worry and anxiety during uncertain times.
Survivors Networks Isolation resource list - A list of resources available online during social distancing and social   isolation including helplines and webchats, apps, Mental and Physical health   and creative resources.
State of Mind Young People’s Project
Peer Mentoring Project    

Short Term Unemployed Out of Work Service
Platfform State of Mind Young People’s Project 
Tel 07972 631978
 ‘State of Mind from Platfform Vimeo channel   is continuously added to with fun, uplifting videos of activities,   mindfulness and random happy stuff! Please follow here:
Instagram is  also live and they would love to receive artwork, poems or anything that your   young people are finding inspiring at this time! Please email or send via   whats app. Stateofmindfromplatfform
Peer Mentoring Project
..’We’d like to offer welfare and support services to people who are currently affected by current events. Our specific remit is people with mental health, additional needs and substance misuse who are currently out of work. Our aim is to help people remove the barriers they face which stop them being able to have fulfilling lives which may include work, volunteering or courses/qualifications.
At this time we are looking to provide welfare support and help people access foodbanks/essential items, socialising/emotional support, counselling services and online courses to develop themselves and keep busy.
We are then happy to continue them on a journey to improve confidence, gain work qualifications, volunteer experience and potentially employment if they so wish.’
Please contact with referrals or queries.
See more at:

Short Term Unemployed Out of Work Service

The Welsh Government funded Short Term Unemployed—Out of Work Service is here to support anyone who has become unemployed due to the current Covid—19 pandemic.
• Anyone that has become unemployed since March 2020;
• Is suffering from or has a history of substance misuse or mental unwellness ; and
• Is looking to get back into work.

Contact the Short Term Unemployed OoWS at: or call 01443 845975
Poble    New Service - Vale Housing Support Vale Drop-in- Holton Road Barry…General housing advice, debts, bills, tenancy issues….

Contact Number 01446 735444
Public Health Wales ACTivate your Life Self Help Resource –Improvement Cymru for Public Health Wales is offering everyone in Wales over the age of 16 free access to an online self-help video course designed to help them understand their feelings, and enable them to take greater control of their actions so that day to day life becomes less distressing and more enjoyable. See

Also new website

Healthy at Home – See Healthy at Home see leaflet here
Race Equality First Advocacy Service
Relate   Relate Cymru's services increased
Relate, the relationship charity, has increased the availability of its highly trained counsellors to support everyone’s   relationships during this unprecedented time
Riverside Advice    Riverside Advice are still open for welfare rights advice 
See latest services here
Tel 029 2034 1577
Self Injury Support     Self Injury Support is still open and running their UK-wide support services by text, email and webchat Tuesday-Thursday 7-9.30pm:

Stop Press - the UK-wide CASS Women's Self Injury Support Helpline is open again on Wednesday and Thursday evenings from 7-9.30pm on 0808 800 8088
List of SIS resources below - please feel free to download/print/share whatever you feel is useful.
We welcome all feedback on these pages and suggestions of things to add from your own experiences. We are still here. 
Social Welfare Training Ltd    Social  Welfare Training Ltd -Welfare Rights Info/Training + Benefits Poster
Tel. 0117 9514   337   
Stay Well While Staying at Home A stay well guide for older adults
Stress control and Action for Living courses- on line access-
ACT-ion for Living
(Info via the Primary Mental Health Support Service)
Stress Control Course online
Stress Control’   is a six-session cognitive-behavioural therapy class used extensively in  community-settings by the NHS (UK) and HSE (Ireland) and across the world. 

You can find out more here:    

Go to to access the dates, free booklets and relaxation.
Tenovus    Tenovus Telefriends- new   service – see here   
Vale of  Glamorgan Council Courses    Vale of Glamorgan Courses now on line- or see here 
Wellbeing 4U Cardiff & Vale of Glamorgan Wellbeing 4U is a social prescribing service in Cardiff and the Vale, offering one-to-one support and signposting, the team also provide health programmes and courses through The Healthful Network. If you would like to access this service please contact your GP.
Welsh Government Young Persons Mental Health Toolkit Welsh Government Young Persons Mental Health Toolkit
Young Carers Project, Cardiff YMCA -  Cardiff & Vale Young Carers Project, YMCA - New Gateway project with Cardiff Council; Direct contact / referrals still ongoing. See Flyer

And see

Vale of Glamorgan Young Carers Project – See here
Youth Services   Cardiff Youth Service – See Youtube account. 

Vale of Glamorgan Youth Service- See
Other Changes
A&E- Emergency Unit CAV 24/7- revised access for A&E- launched Wed 5th August 2020

Message from Cardiff and Vale UHB Cardiff and Vale University Health Board is introducing a new ‘phone first’ triage system, called CAV 24/7, for people needing urgent care which will signpost the user to the most appropriate service. This launched on Wednesday 5 August 2020.

How will CAV 24/7 work?
Instead of going straight to the Emergency Unit (EU), people will be asked to phone a dedicated telephone number, 0300 10 20 247. This will be available 24 hours a day, 7 days a week. This does not replace 999 calls; if people have an emergency that is life-threatening, they should still call 999.

Calls to CAV 24/7 will be taken by a call handler who will take the details and make an initial assessment. A clinician will ring the caller back within 20 minutes if it is classed as urgent, or within an hour if it is less urgent. The caller will then be referred to the most appropriate service; the right place, first time. If that is the Emergency Unit or Minor Injuries services, an appointment will be made for them to attend within a particular timeslot.

The CAV 24/7 number will also replace the current GP Out of Hours numbers for both Cardiff and the Vale; the call handler will take the call and follow the same process as they do now for the Out of Hours service - this will not change.