South Glamorgan Community Health Council

Contacts:-

Mr Stephen Allen, Chief Officer, South Glamorgan Community Health Council, Pro-Copy Business Centre (Rear), Parc Ty Glas, Llanishen,
CF14 5DU

Office hours:

Monday to Thursday 9.00am to 4.30pm
Friday 9.00am to 4.00pm
Telephone: 029 2075 0112

email: [email protected]

The CHC Advocacy Service:

The CHC Advocacy Service is a small team of staff who provide a complaints and information service to the public.

The office works on an appointment system, please contact the office in the first instance:
Telephone: 029 2075 0112

email: [email protected]

Referrals

Any individual or organization can refer, by email, in writing, by phone or in person.

The 4 functions of the CHC are to:

• Scrutinise the operation of health services in Cardiff and the Vale of Glamorgan, to make recommendations for the improvement of that service, and to advise the University Health Board upon such matters relating to the operation of the health service as the Council thinks fit. In carrying out its functions, the CHC must have regard to the need for systematic, continuous engagement with the local population and community groups within Cardiff and the Vale of Glamorgan, in order to appropriately represent the public’s view on the operation of health services in their area.
• Be consulted by the relevant Health Board and NHS Trust in respect of health services for which it is responsible.
• Enter NHS premises, to view and listen to the patients experience as they receive care.
• Provide an independent complaints advocacy service on behalf of the Welsh Ministers for those aged 18 and over.

Membership

CHCs are open to all sections of the community as their membership is made up of voluntary members appointed by the Welsh Assembly Government, Local Authority and Voluntary Sector.

If you are interested in becoming a CHC member and would like further information, please contact the Chief Officer of your local CHC whose telephone number is at the top of this entry.