Voluntary sector.

Summary of aims & objectives: 

Cardiff Advice provides free independent, confidential and impartial advice to everyone on their rights and responsibilities.

We value diversity, promote equality and challenge discrimination.


The service can provide advice on virtually any issue, including:

  • Welfare benefits
  • Debt
  • Housing
  • Family and Relationship
  • Employment Law
  • Immigration
  • Discrimination and
  • Consumer Issues


Clients can visit us at our main office or at one of our outreach venues (see Contacts section below).

Home visits are available where appropriate.



Cardiff Advice, 2nd Floor, Central Library Hub, The Hayes, Cardiff CF10 1FL.

Opening Times :
Monday to Friday 9am to 6pm except Thursday 10am to 7pm


We have drop-in centres in over 15 locations across Cardiff. You can find details on the various drop-in locations and opening times on the Cardiff and Vale Citizens Advice website or by calling us:

Website: www.citizensadvicecardiffandvale.org.uk

Tel: 02920 871016 – administration line only

Telephone Advice: Adviceline Tel: 03444 77 20 20

Last Updated: July 5, 2019
If any data is incorrect, please contact us to report it.
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