Alzheimer’s Society National Dementia Helpline 

If you have concerns about Alzheimer’s disease or about any other form of dementia, Alzheimer’s Society National Dementia Helpline can provide information, support, guidance and signposting to other appropriate organisations. Online and email advice is also available.

Helpline opening times:
9am – 8pm Monday to Wednesday
9am – 5pm on Thursday and Friday
10am – 4pm on Saturday and Sunday
(The service may be closed occasionally during these times for operational reasons or because of staff shortage)

Tel: 0333 150 3456

Welsh Speaking Support Line
03300 947 400

You can also access Live Online Advice (available at certain times) via our website at www.alzheimers.org.uk/helplinechat

Email: [email protected]

Website: www.alzheimers.org.uk


Provides ongoing telephone information and support to carers.

Helpline open 9-5pm weekdays

Tel: 029 2052 9848

Wales Dementia Helpline

Supporting carers & sufferers in Wales.
Offering a confidential listening support service.

The helpline offers emotional support to anyone, of any age, who is caring for someone with dementia as well as other family members or friends.

The service will also help and support those who have been diagnosed with dementia.

Open 24 hours a day
Freephone: 0808 808 2235
Or text ‘help‘ to 81066
For more information visit: http://www.dementiahelpline.org.uk

See also section on Carers.

Last Updated: April 5, 2023
If any data is incorrect, please contact us to report it.
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