Assist (Assistance Support and Self Help in surviving Trauma) 

Telephone support and counselling for people experiencing post traumatic stress disorder (PTSD). Also provide face to face counselling and support, early intervention and clinical assessment for PTSD & anything trauma related.
Office number: 01788 551919

Answer service – leave message and they will get back to caller.

Tel: 01778 560800

Email: [email protected]

Website: www.assisttraumacare.org.uk

Community Advice and Listening Line (C.A.L.L)

A 24-hour mental health telephone helpline for anyone in need of information and support for those residing in Wales.

Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. helpline offers a confidential listening and support service.

Offers emotional support and information/literature on mental health and related matters to the people of Wales.

Open 24 hours

Tel: 0800 132 737

Website: www.callhelpline.org.uk


Student mental health toolkit:



Provides information on depression and self-help groups run by Journeys.

Open 10am-5pm Mon-Fri.

Tel: 029 2069 2891

Website: www.journeysonline.org.uk


Hafal is a Wales-based organisation, which helps people with severe mental illness through projects around Wales.

9am-5pm weekdays

Information Line: 01792 816 600

Website: www.hafal.org

Mind Information Line

The services include an information line about counselling groups, local support groups, option on treatments, how to access community care, and provides support for people disclosing sexual abuse or who are suicidal. Any aspects of mental health issues.
Telephone information service open 9am-5pm Mon-Fri

Tel: 08457 660 163

Legal info about Mental Health Act etc. open 9am- 5pm Mon- Fri:

Tel: 0845 2259 393

15-19 Broadway, London E15 4BQ

Website: www.mind.org.uk

NHS Direct 0845 4647

The NHS Direct service is here to provide you with help and support whenever you need health advice and information. We’re here 24-hours a day, 365 days a year.

As well as the 0845 4647 telephone service, we offer a range of interactive online tools, known as health and symptom checkers, which you can use to assess your symptoms online and then receive personalised clinical advice on the best course of action, whenever you need it. Access the online service at www.nhsdirect.wales.nhs.uk

OCD Action

Advances the awareness and treatment of OCD [Obsessive Compulsive Disorder]
Tel: 0845 3906 232

8.30am – 5pm Mon- Fri

Suite 506-507 Davina House, 137-149 Goswell Rd, London EC1 V7ET

Website: www.ocdaction.org.uk


Advice service providing information on mental illness issues.

National Advice Service and information service, 9am-2pm Mon-Fri.

Tel: 0207 840 3188 or 0845 456 0455

e-mail: [email protected]

Website: www.rethink.org


Offers 24 hour confidential emotional support for anyone in crisis. Samaritans believe that offering people the opportunity to be listened to in confidence and accepted without prejudice, can alleviate despair and suicidal feelings.

Tel: Cardiff & District Branch: 029 20 344022

National: 08457 90 90 90 – 24 hours at local rate

Website: www.samaritans.org.uk


Provides a listening support service and an up to date information database to enable people to make their own choices.

Helpline open 6-11pm every day

Tel: 08457 678 000

Website: www.sane.org.uk

Young Minds Parents

Provides information and advice for anyone with concern about the mental health of a child. Young Minds is a national charity committed to improving the mental health of all children. Provides seminars and training, consultancy, leaflets and booklets for young people. It also publishes a Young Minds magazine.
General Enquiries, 9.30am-5.30pm, Tel: 0207 336 8445

Info service available 9.30pm-4pm Mon –Fri

Tel: 0808 8025 544

48-50 St John Street, London, EC1M 4DG

Website: www.youngminds.org.uk

Last Updated: December 18, 2015
If any data is incorrect, please contact us to report it.
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