Charity No: 1000889


For mental health and social change


We work with people who are experiencing challenges with their mental health, and with communities who want to create a greater sense of connection, ownership and wellbeing in the places that they live.

We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of connection, ownership and wellbeing in the places they live.

We’re driven by the belief that a strengths based approach is the foundation to sustainable wellbeing for everyone. We do not believe that people or communities are “broken” or in need of fixing.

Our work takes a trauma informed approach to understanding mental health and emotional distress, and we see the mental health, and wider health, social care and public sector systems as no longer fit for purpose. Based on illness and deficit models, they deny people the hope and agency to heal.

As part of a growing social movement, we’re working towards a fundamental shift in the way that public services are provided, so that they support people towards sustainable wellbeing and the life of their choice.

Having operated in Wales as Gofal for 30 years, as of 24th July 2019 we are Platfform.






Our projects focus on two broad areas; Crisis Prevention & Home and Life, Work & Wellbeing.




Crisis prevention and home


We work with people to prevent housing crises and homelessness in a range of settings across south Wales.

We know that homelessness services don’t always work for everyone and can be difficult to navigate. Our work includes working closely and liaising with local authorities’ homelessness departments, providing supported housing, working with people experiencing tenancy issues and working to secure accommodation when people leave hospital.

Housing crises are avoidable when people’s needs are heard, understood and acted on. Referral processes vary so please contact our local offices directly.




Life, work and wellbeing


We work with people to identify and harness their skills, connect with peers and to feel a valued part of their community.

Having connections, aspirations, and a sense of purpose is essential to wellbeing. Our projects work with people to achieve this, and provide support networks wherever needed.


The projects we offer are:

Skills and employment
Dementia support
Young people
Counselling and wellbeing
Community projects
Family support
Practical tips for parents and guardians

See more here: Life Work & Wellbeing




NewLink Wales


Courses, coaching and projects for those looking for new purpose, skills or direction, and training for professionals and volunteers.

NewLink Wales is now part of Platfform. The NewLink Wales team run courses and projects for those that have struggled with substance use or other wellbeing challenges in the past, working with people to find a new sense of purpose, new skills, or renewed confidence.

The team use their knowledge to provide training courses for professionals working in substance use and wellbeing fields. They also train volunteers who’d like to learn the skills needed to assist organisations across Wales.

Get in touch with NewLink Wales

Get help now






Vale of Glamorgan Office


For housing-related supported and advice in the Vale, please contact the number below so we can connect you to the right team.


Cardiff Office


The Maltings, East Tyndall St, Cardiff CF24 5EA.

Last Updated: March 26, 2024
If any data is incorrect, please contact us to report it.
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