Cardiff & Vale MHF Services Summary

This is an overview of services in light of COVID-19, and is regularly updated.

Key info – leaflets

Agency An A- Z of some Mental Health   Forum member / agency services – latest info
4 Winds Centre Independent user led resource service in Cardiff and the Vale- for support and information. A range of online groups and activities are running weekly. See https://4winds.org.uk/
029 203 88144
ACE Place Please see list of current services at – https://www.aceplace.org/
Contact – 029 2000 3132 [email protected]Please note, some services are only available within the communities of Ely, Caerau, Canton and Riverside
ACE Hub ACE Hub Newsletter – see here https://www.aceawarewales.com/about

The ACE Support Hub has been set up by a voluntary collaboration of organisations called Cymru Well Wales, to support you in making changes that make Wales a leader in tackling and preventing ACEs. Working with you, our mission is to share ideas and learning, and to challenge and change ways of working so together, we break the cycle of ACEs.

Adferiad Adferiad, (previously Hafal) are continuing to support clients through telephone support. If anyone is feeling isolated or lonely they are welcome to link with the Hafal on line group: Contact Lydia Williams  07974 175189

The Ely/Caerau Hub and Gardening services at St Fagans is now open and accepting new referrals with social distancing measures- (morning and afternoon sessions). Contact Lesley Parker 07811 39925

Cafes still closed.

The Integrated Family Service in Cardiff and the Vale are supporting people by phone including support to access services, shopping, monitoring welfare etc. Telephone support is offered to those who had attended the Hafal Support Groups. For priority cases staff are looking for doorstop visits Contact Lydia

Hafal promise – to talk to anyone experiencing challenge or needing emotional support. See CLIC, – https://hafalclic.org/  to talk on the on line group and facebook, you tube for self help videos.

See https://www.hafal.org/  for more info.

Advocacy Support Cymru ASC provide advocacy services under the Mental Health Act and act as IMHAs under the Mental Capacity Act.

ASC say that business is as usual and advocates are working. Hospital visits depend on where staff are allowed on wards, but where not, links are made via telephone with inpatients. Mental Health Act hearings are conducted over skype.

Website https://www.ascymru.org.uk/  Tel 029 2054 0444

Age Cymru  ‘Check-in-and-chat’ telephone service for the over 70s

The Hope Project– new project co-ordinating volunteers to support people to have their voice heard. Or see details here  and more info here
Running in Cardiff and the Vale- volunteers now in place

The Alzheimers’ Society Living with dementia at any time can bring challenges. Coronavirus is making daily life much harder, but you’re not alone. If you need support and advice, we’re here for you.

Contact us and speak to our specially trained Advisers, through our Dementia Connect Support Line open 7 days a week:  0333 150 3456 (English) and for Welsh speakers: 03300 947 400

Come along and connect with others in our virtual singing and fun activity weekly groups for people affected by dementia and carers.

Or for more information see our website: www.alzheimers.org.uk

Amber Project The Amber Project provide a service to young people through phone/social media and run a range of creative and wellbeing groups during the week. See https://www.amberproject.org.uk/
Barnardos Barnardo’s Mental Health and Emotional Wellbeing Service:  Delivery during COVID

Barnardo’s First Episode Psychosis Service with HeadRoom – Service is available to young people aged 14 – 25 years living in Cardiff or the Vale of Glamorgan diagnosed as experiencing a first episode of psychosis, referral is directly through Health Services and the clinical HeadRoom Team.

Alongside their clinical and therapeutic care plans, Barnardo’s support workers provide dynamic interventions supporting the social recovery and improved daily living skills.

Support continues to be provided using online and telephone platforms to connect with young people. Working within Gov’t guidance and organisational policy, face to face work has also been resumed, ensuring young people are less isolated preventing relapse, helping them connect and achieve positive outcomes.

For further information contact HeadRoom direct on  02921 824227

Early Intervention in Psychosis Service – Avon House, Stanwell Road, Penarth, Vale of Glamorgan CF642EZ

Barnardo’s Vale of Glamorgan School and Community Based Counselling Service – We are using telephone and online platforms to continue to deliver confidential counselling sessions to young people aged 13 – 19 years whom are educated and live in the Vale of Glamorgan during these difficult times. If you are aged 10 – 12 years, we can provide wellbeing support and guidance.

If you think we could help you and you would like to access our service get in touch with us as we require your consent to contact you.

Please contact us:

Barnardo’s Cardiff Family Wellbeing service – The Family Wellbeing Service offers early intervention and support to families living in Cardiff with children up to the age of 25 and that have an identified need for support in relation to emotional and mental health and wellbeing but below the level where they would be entitled to specialist health service and/or statutory care and support.

Our team of counsellors, therapists and family practitioners continue to deliver interventions of individual and group work sessions, supporting families whilst working from home using telephone, video and online platforms.  Following assessment of need a family plan will be developed to help support you through challenges and difficulties. Referral into the service is via the Cardiff Early Help Gatewaywww.cardifffamilies.co.uk telephone 03000133133

New Barnardos Service: See, Hear, Respond  – Two new helplines and resources for children and families, and BAME children and families.  12 languages.

Children, young people and families are able to self-refer online or through a telephone helpline available from noon 12pm until 7pm, Monday to Friday. Professionals are also welcome to refer through using the phone line or the enquiry form on the microsite. The microsite also holds a wealth of self-help information and links to local services The helpline number is 0800 157 7015 or you can visit the microsite at:

Plus first UK-wide helpline and live webchat facility for Black, Asian and minority ethnic children, young people and their families aiming to provide advice, signposting and support from trained specialist advisors and therapists – all of whom are from a diverse set of cultural backgrounds and able to speak a range of languages. This will run for 12 months ending in September 2021.

The helpline and live webchat facility for children from Black, Asian and other minority ethnic backgrounds is on 0800 151 2605 or visit: https://helpline.barnardos.org.uk

Suicide Bereavement UK Key resources for those bereaved or affected by suicide:  https://suicidebereavementuk.com/key-resources/
Bi-Polar UK
  •  More than 85 peer support groups for people affected by bipolar, facilitated by trained and supported volunteers – during Covid-19 these are being temporarily replaced by Zoom groups
  • A moderated eCommunity with over 5,000 active users
  • One-to-one peer support provided by telephone and email, recognising that face-to-face support groups and a digital service will not be for everyone
  • Information and resources provided on our website which is accessed by almost 300,000 people a year
  • We empower approximately 1,000 people per month to stay well and have the ambition to reach thousands more

See more www.bipolaruk.org

Platfform Wellbeing (previously Breathe) Platfform Wellbeing counselling and wellbeing centre is offering free counselling to people anywhere in the UK who have been affected by Covid-19. Eight fully-funded counselling sessions are available online and over the phone from 1st October. Face to face sessions are also available for people in Cardiff.

COVID-19 has had a big impact on many people’s lives, including financial stresses, relationship difficulties, bereavement, isolation and loneliness. In response to the pandemic, we have secured several sources of funding to provide professional support to those facing challenges with their mental health.

We continue to work with people to overcome the issues they face, from managing stress and anxiety to developing confidence. For more information contact 029 2044 0191 or email [email protected]

To access the free counselling service, click on the link below to download a referral form: https://platfformwellbeing.com

British Institute for Human Rights Check out the British Institute for Human Rights Explainer on Changes to the Mental Health law in Wales.
Bullies Out Bullies Out – We’re Still Here….[email protected]www.bulliesout.com

‘Although we are not able to deliver our workshops and training   programmes, our valuable e-mentoring service is still available. We know that just because schools are closed, it doesn’t mean that bullying will stop.

Being a teenager is difficult no matter what and it’s easy to feel overwhelmed by everything we’re hearing about  Coronavirus disease (COVID-19) right now’.

C3SC C3SC – have produced a COVID-19 Directories of Support and Services including:

  • Emotional Wellbeing Service
  • Keysafe, adaptations and handypersons
  • Shopping food delivery services
  • Transport services
CALM (For men) Calmzone – Web chat available 5pm-midnight, every day.
CALM – A little help to get you through these weird times
(For men)
Cardiff Mind Cardiff Mind are offering support to anyone over 18 and living in Cardiff or any of our NHS colleagues experiencing mental health problems at this challenging time.

We are providing both online and telephone support Monday to Friday 9am to 5pm Our guided self-help courses, including Active Monitoring and CCIs are available over the phone or via Zoom. We are also able to offer all counselling sessions by Skype, Zoom or Microsoft Teams.

All our corporate Mental Health training is being delivered remotely at this time.

Please phone us: 02920 402040 or email us: [email protected] for more information or to self-refer.

CAB Citizens Advice Cardiff and Vale Service Directory– see here

Advice available via telephone, email and webchat services as follows:
Telephone: Advicelink Cymru service on 0300 3302 119

Advisers are available 9am – 5pm, Monday – Friday

For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 08000 241 220 Advisers are available 8am – 6pm, Monday – Friday

EU Citizens Rights:For advice on making settled status applications contact us on 0300 3309 059

Consumer Advice:Contact the Citizens Advice Consumer Helpline on 0808 223 1133; To speak with an adviser in Welsh, call 0808 223 1144

Advisers are available 9am – 5pm, Monday – Friday

For online help, to include access to email and webchat services, please visit our website at www.citizensadvice.org.uk

New Services Dec 20

Private Rented Sector Debt Helpline – Transition to Freephone Number – This Welsh Government funded project is designed to help all those living in the private rented sector who have, or are about to have, rent arrears as a result of the current pandemic.

The Helpline offers a free, confidential and independent service that advises tenants on ways in which they can manage their debts so that they can pay their rent and sustain the tenancy. Tenants in private rented accommodation worried about paying the rent can establish their options for managing their debts and where necessary, have support from a debt caseworker. The new Freephone number is 0808 278 7920.

The old number will continue to be operational and will give clients the option to dial the Freephone number instead. I am aware that some organisations are promoting this service and I would be grateful if you ensure that your service users use the new number please.

Energy Advice Project – With many of us spending more time at home and facing a squeeze on our finances, lots of people are going to find themselves facing larger energy bills. Our Big Energy Saving Network project can offer free information and advice on:

  • Energy debts
  • Switching tariffs & suppliers
  • Grants and hardship funds
  • Energy efficiency

We can offer free tailored remote group sessions to meet the needs of your clients, which can last anywhere from 15 minutes upwards. These are ideal additions to virtual coffee mornings and similar meetings. Any clients requiring individual advice can be referred to one of our energy team for a one to one session.

For more information or to discuss availability, please contact [email protected]

Please see website www.cacv.org.uk for more details or Facebook and Twitter pages.

Facebook – @CACardiffVale
Twitter – @CardiffValeCAB

Latest copy of Service directory  see here

Cardiff Council Hubs  New Cardiff Wellbeing Service, linked to Cardiff Council Hubs  See info here 

Events website

Cardiff & Vale Recovery College The Recovery College provides a range of online courses, open to people with mental health issues, carers and staff.

info/courses- see https://cavuhb.nhs.wales/recovery-college/

Cardiff and Vale UHB Over 50s alcohol helpline Cardiff & Vale UHB Over 50s Alcohol Helpline- See here
Cardiff City Football Foundation Connecting Generations.Digital...Cardiff City Football Foundation
Cardiff Council – Self Isolation Support Payments SISP scheme is designed to help working people on a low income who cannot work from home and will lose earnings when told to self-isolate by the NHS Wales Test, Trace, Protect service (TTP). Further information can be found at https://gov.wales/self-isolation-support-scheme  or by calling the Advice Line on 029 2087 1071.
Carers Wales

Carers UK

Care for a Cuppa – for all carers in Wales

Carers Wales is organising weekly online meet-ups by Zoom to allow you to connect with other carers and hear from organisations from across Wales on the work they are doing

  • Carers UK –  Listening Support Service

The Listening Support Service offers a series of phone calls with someone who understands the ups and downs of caring and who can provide a listening ear. Whether you want to discuss some of the issues you are facing as a carer, or just want to chat, our friendly, trained callers are here to listen. How you use the calls is up to you.   https://www.carersuk.org/wales/help-and-advice/listening-support-service

Carers Trust SE Wales (CTSEW) Cardiff and the Vale Carers Gateway

The Cardiff and the Vale Carers Gateway – for information, advice or simply someone to talk to – the team will be available to provide telephone and email support to carers across the region.

The team can be contacted on:029 2192 1024  [email protected]  or follow on Facebook: https://www.facebook.com/carersgateway/


Also counselling support for carers and carers groups. See counselling Services leaflet.

CCAWS CCAWS  are open for telephone calls, Monday to Friday- Tel 029 2043 4960 and are taking  referrals as normal. There is an answer machine in operation for messages.

Currently, they  are providing advocacy remotely and checking in with their clients via  zoom. The face to face befriending service is closed.

CCAWS counsellors are adding 2 minute clips of techniques to use when feeling  anxious, down for example- open to all- see www.facebook.com/ccaws

CCAWS normally  provide counselling, advocacy, befriending See www.ccaws.org.uk   

Cruse At present and for the foreseeable future Cruse Cardiff & The Vale are able to offer Telephone Support (up to 6 sessions).

Referrals can be made through the usual route by calling our Cardiff & Vale Information Line on 02920 226166, leaving your name and number and   a volunteer will call you back or email:[email protected]

Cruse is there to support those bereaved by  COVID19 and all other deaths.

The Cruse National Helpline 0808 808 1677 is free to call.  The Helpline is available Mon – Thursday 9.30am – 5pm, with late night opening until 8pm on Tues, Weds & Thursdays.

Please refer to www.cruse.org.uk/covid19 for useful resources

Dementia Friendly Cardiff Providing information and advice for people with dementia and their families in Cardiff See https://dementiafriendlycardiff.co.uk/
Dementia Friendly Vale of Glamorgan Providing information and advice for carers and people living with Dementia in the Vale of Glamorgan

See https://www.dementiafriendlyvale.co.uk/

Dewis Cymru Dewis Cymru – www.dewis.wales. For information on all local services
DICE – Adult Education Cardiff New DICE online courses for adults with and experience of mental health concerns- See info here
Contact Maria Tanner [email protected]
Diverse Cymru Cardiff & Vale BME Mental Health Recovery Project

Works with:

  • People from African, African/Black Caribbean, Bangladeshi, Indian and Pakistani communities
  • The long-established 3rd and 4th generation mixed parentage population of Cardiff
  • Asylum seekers and refugees

Our services include:

  • An individual Recovery plan – Collaborating with clients to identify individual goals and ideal paths to recovery
  • Support in the community – Help and support with everyday situations
  • Information and advice
  • Befriending – Befriending volunteers are trained and supported by Diverse Cymru to provide an informal social outlet to people who are isolated by their mental ill-health
  • Signposting for individuals, family members and carers
  • Hospital and GP visits
  • Understanding and encouragement

HYPE CYMRU – Helping young people through empowerment. Delivering workshop to key stage 2 and 3 and young people up to the age of 25 years old. Workshops on feelings, mental health knowledge, and breaking down stigma attached to mental health; how to talk about mental health, and who to speak to if you need help.

The project is run in Cardiff, Newport, Swansea and Wrexham. HYPE Cymru work in primary schools, secondary schools, youth centres, and even running our own Shed, where you can drop-in during the day and evening to have a chat and pick up information on mental health.

Green Prescription – HYPE Cymru works to help young people to take time out, maybe by taking up a form of exercise, or walking. HYPE encourages young people to practice mindfulness when they are on walks and to listen to themselves.

BME Mental Health Workplace Good Practice Certification Scheme – From April 2018, we have engaged with Health Boards, Trusts and voluntary sector organisations across Wales, assisting them to achieve the Diverse Cymru BME Mental Health Workplace Good Practice Certification. A certification quality mark independently verified by the United Kingdom Investor in Equality and Diversity (UKIED), the Certification will confirm an organisation’s commitment to the accessibility and quality of BME mental health services

Contact Diverse Cymru Tel 029 2036 8888 ; https://www.diversecymru.org.uk/

DACE- Dementia Alliance for Culture and Ethnicity DACE- Welsh Equality charity

Can provide signposting advice about dementia to Black and minority ethnic Communities – www.demace.com 029 2036 8888

The Dementia Alliance for Culture and Ethnicity (DACE) is an alliance of groups currently providing information to people from Black, Asian and minority ethnic communities in the UK. (Info from [email protected])

EDAS (or Entry to Drug and Alcohol Services)  EDAS (or Entry to Drug and Alcohol Services is a single point of entry for anyone who feels that they have an issue with any  substance in both Cardiff and the Vale of Glamorgan. EDAS provide simple and  effective access to the full range of substance misuse services in Cardiff   and the Vale of Glamorgan

For out of hours queries please contact Dan 24/7 0808 808 2234 http://www.dan247.org.uk/

The Emotional Wellbeing Service,
(CGL) for Children & Young People
The Emotional Wellbeing Service for Children & Young People, Cardiff and Vale – Change, Grow, Live – Things look a little different, but the team at EWS are doing all we can to continue to support young people’s wellbeing and substance misuse needs across Cardiff and the Vale of Glamorgan.

During this challenging time, we are offering;

  • Telephone, video call or email wellbeing support (ages 14+)
  • Telephone, video call or email substance misuse support
  • Online ‘Living Life to the Full’ course
  • Information, advice and guidance on EWS website and social media

Facebook:  /emotionalwellbeingservice  Twitter @ews_cgl
Website  emotionalwellbeingservice.org.uk

Not sure whether to make a referral?
Want to know more?
Please give us a call (0800 008 6879) or send over an email ([email protected]) and we will happily talk with you to find the best way to support your young person.


Education Programmes for  Patients (EPP)- For those who have internet access and use social media, there are regular posts to help provide support during this challenging time.

Focus on Keeping Well- Free NHS Living Well with a Long term Health Condition (6 week health and Wellbeing Course)

Contact EPP on Facebook: EPPCaV Alternatively, send an email to EPP Cardiff [email protected]

Education Wales Education Wales  has produced guidance for community groups working with young people regarding ‘Responding to issues of self-harm and thoughts of suicide in young people
FAN FAN on line groups connecting people feeling lonely

Friends and Neighbours or FAN (Cardiff and Barry)  brings people of all ages and backgrounds together in the spirit of friendship.   FAN is now online and group meetings are being held via Zoom and Messenger – See http://www.thefancharity.org

FAN say-  If you are feeling lonely in isolation and would like to chat with your neighbours from around the corner and around the world, keep up to date with virtual FAN groups by following the Facebook page and checking the website www.thefancharity.orgwww.facebook.com/thefancharity

Farmwell Support for farmers during Covid-19 To find health & wellbeing support for the farming community  check out Farmwell, and the NFU Cymru hub of Covid-19   information.
Food Food- Eat Well,   Spend Less –Tips during Covid 19 and food access points in Cardiff & Vale

Cardiff Central Hub have an advice line that can help with queries re benefits, services, etc and they can also arrange   delivery of food parcels for people who are isolating at home or unable to  buy food.The number is: 029 2087 1071

Food Vale Website – Lots of tips, links and info- inc Vale Foodbank– see – https://foodvale.org/

Grassroots Cardiff City Centre Youth Centre for young people aged 16-25

See @GrassrootsCF10

Hafal see Adferiad above
In work support Funded by Welsh Govt providing counselling and physical support for people in work struggling with stress/anxiety. See : https://rcs-wales.co.uk/en/in-work-support-  flipbooks/
Marie Curie Becoming a Dementia Friendly organisation – If you are part of a community-focused organisation based in Cardiff or the Vale that would like to become more welcoming and accessible to people living with dementia, the Dementia Friendly Communities pledge initiative can help you achieve this.  For further information about the pledge initiative, please email [email protected].

If you want to know more about the project or about Marie Curie services you can:

Visit our website www.mariecurie.org.uk/diversity-project
Contact the office by calling 02920 426025

Meic Cymru(Children & Young people) Meic Cymru – https://www.meiccymru.org/

Central point for all issues  information, advice and advocacy support for children and young people (CYP) in Wales up to the age of 25.

Free, confidential access to  Helpline Adviser Advocate (HAA) from 8am – midnight everyday 365 days per year through instant message (via website): https://www.meiccymru.org/ text:84001, and phone:080880 23456

Information via Facebook, Instagram, Twitter, YouTube, and Website

The Mentor Ring The Mentor Ring are continuing to run groups on line:

  • Yoga classes  daily 10:30 to 11:30 a.m
  • Salsa Classes Tuesdays & Fridays, 2 – 2.30 p.m. on Zoom.
  • Also online for children with home projects: arts/e-story etc: Thursdays 12 -1 p.m  and Mondays 12 -2 p.m

Contact Sujatha Thaladi on [email protected]

METALIDADS METALIDADS is a support network & friendship group for ‘heavy metal’ loving fathers mainly based in Barry, Penarth + Cardiff,  however we have a UK wide membership plus members in France, Australia & South Africa. Lots of great activities – see info here

Contact Phone: 07896532968

E-mail: [email protected], [email protected]

Private FB page – www.facebook.com/groups/METALIDADS
Community FB page – www.facebook.com/metalidads

Mind UK Mind UK has produced a useful webpage with tips for your wellbeing during this difficult time
Mind in the Vale of Glamorgan Mind in the Vale are providing a service on line and  by phone to people within CMHTs and at the primary level-Tier 0 operating online and by phone. Contact Mind on  01446 730792 for support

New- Mind are offering telephonic or online skype/Zoom calls to support  anyone who lives in the Vale and   experiences mental health problems.    They are able to support people with the following:

  • Guided self help – one-to-one service online
  • Counselling service now online (waiting list currently closed)
  • Courses on Zoom – managing stress and anxiety/anger management
  • Welfare calls
  • Outreach – shopping, medication
  • Social Prescribing
  • Support with benefits
  • Signposting to community support groups

Please phone –   01446 730792 or email [email protected]
To see more vist https://mindinthevale.org.uk

Money and Pensions Service Money Navigator Tool – As part of the Money and Pensions Service’s commitment to helping people, it has launched a new online Money Navigator Tool to help people who have seen their finances impacted by Covid-19. It provides them with guidance personalised to their needs.
Move It or Lose It

Get Up and Go – Staying Steady

Move It or Lose It …..deliver exercise classes for older people across the UK which   are aimed to help people stay fit, flexible and have good strength and   balance. They have produced a few online resources that are really useful, as well as a Covid-19 support pack for older people. One of the resources is  this ‘cuppa routine’ which is aimed at encouraging people to do some simple exercises while they are waiting for the kettle to boil

https://www.moveitorloseit.co.uk/time-for-a-cuppa/   (Thanks to Public Health, C&V UHB).

There is also the CSP ‘Get Up and Go’ guide to staying steady which is a useful  resource for people https://www.csp.org.uk/publications/get-go-guide-staying-steady-english-version

NYAS (National Youth Advocacy   Service) NYAS have launched  a new service, Project Newid, which is seeking to provide mental health and wellbeing support to care experienced young people living in Wales, aged 16-25 who:

  • Are moving from child and adolescent mental health services over to adult mental health services.
  • Are moving from child and adolescent mental health services into the community but need further support to manage their own health and wellbeing.
  • Need help to access and receive advocacy support.

The support that can be provided by the project includes:

Working alongside CAMHS professionals to provide young people with lower-level post-intervention support, promoting self-care/positive well-being.
Signposting and support to access alternative services in the community.
Advocacy support to access mainstream NHS mental health services.

See more on: http://www.nyas.net
Helpline 0808 8081001

(Young people under 35)
A national helpline for young people (under 35) who support people with thoughts of suicide, with we have a huge resource list of organisations that may be   able to help from online resources to apps.

Our website has lots of useful practical information, and our Freephone helpline is open 7 days a week until 10pm for those experiencing thoughts of suicide.   We have also put some resources together in reference to Covid-19 (below) ,

Website- https://papyrus-uk.org/
Helpline- Hopeline UK- 0800 068 4141
Text:   07860 039967
Email: [email protected]

Papyrus  have a huge resource list   of organisations that may be able to help from online resources to apps, with   a summary

“You Feel Like  Shit”An interactive flowchart for people who struggle with Self-Care

COVID-19 &  Social Isolation – March NetworkA Mental Health network providing a list of home-based, creative ways to support mental   health during these unique and uncertain times.

National Autistic Society – Resources for Autistic people and FamiliesUseful   resources that autistic people and their families can use during times of   change.

Psychology Tools – Guide to Living with Worry and Anxiety amidst Global UncertaintyA   free guide to help manage worry and anxiety during uncertain times.

Survivors Networks Isolation resource list – A list of resources available online during social distancing and social   isolation including helplines and webchats, apps, Mental and Physical health   and creative resources.


State of Mind Young People’s Project

Platfform for Families Service

State of Mind Young People’s Project – Tel 07972 631978

‘State of Mind from Platfform Vimeo channel   is continuously added to with fun, uplifting videos of activities,   mindfulness and random happy stuff! Please follow here: Vimeo.com/platfformyp

Instagram is  also live and they would love to receive artwork, poems or anything that your   young people are finding inspiring at this time! Please email or send via whatsapp. Stateofmindfromplatfform


Platfform for Families Service – Resources for parents, guardians and siblings here

Poble New Service – Vale Housing Support Vale Drop-in- Holton Road Barry…General housing advice, debts, bills, tenancy issues….

Contact Number 01446 735444 [email protected]

Prince’s Trust See monthly newsletter of activities- here – https://sway.office.com/aDSYxHgRqA49H6jW or sign up with the Princes Trust
Public Health Wales ACTivate your Life Self Help Resource –Improvement Cymru for Public Health Wales is offering everyone in Wales over the age of 16 free access to an online self-help video course designed to help them understand their feelings, and enable them to take greater control of their actions so that day to day life becomes less distressing and more enjoyable. See https://phw.nhs.wales/activateyourlife

Also new website

Healthy at Home – See Healthy at Home see leaflet here

Race Equality First Advocacy Service
Recovery for All Offers free support and counselling to any individual who is experiencing gambling harms and free educational classes to professionals and young people around gambling and gaming.

Includes Individual Sessions- Face to Face/Telephone/Zoom

  • Advice and information
  • Free software to help you to self-exclude
  • Relapse Prevention
  • Free sessions for friends and family who may be affected by someone else’s gambling
  • Welsh Speaking Counsellors

Contact: You can call directly into the service on 0330 1340 286 – referrals are accepted from individuals, agencies and other professionals.

[email protected]

ReEngage Free online active groups for older people in Wales (flyer attached). For more information go to: https://www.reengage.org.uk/join-a-group/online-active-groups-in-wales/
To contact the organisers directly:
• Gavin – 02922 801 802
• Beth – 02922 790 147
Relate Relate Cymru’s services increased

Relate, the relationship charity, has increased the availability of its highly trained counsellors to support everyone’s   relationships during this unprecedented time

Riverside Advice Riverside Advice are still open for welfare rights advice

See latest services here 


Tel 029 2034 1577

Scope- Working on Wellbeing Employment support for disabled people living in Wales.

Working on Wellbeing is a bilingual service, delivered in partnership by Scope and Legacy IG, and open to people who are disabled – including if you have a physical or sensory impairment, learning difficulty, autism, or mental health condition; living in Wales; aged 16 and over; unemployed.

We work with people to develop a programme around their career goals and how they can achieve them. We do this through group and one-to-one sessions, and help people to:

  • Understand their career goals.
  • Grow in confidence, assertiveness, and independence.
  • Write their CV.
  • Develop interview skills.

Services deliver two levels of support- a seven-week Pre-Employment Group Support and a personalised one-to-one service

Individuals can self-referral or a third party can refer on their behalf, if they have verbal consent. Referrals into the service can be made by completing the referral form on our website – https://www.scope.org.uk/employment-services/working-on-wellbeing/

Service number – 020 7619 7139
Service email – [email protected]

Self Injury Support Self Injury Support is still open and running their UK-wide support services by text, email and webchat Tuesday-Thursday 7-9.30pm: https://www.selfinjurysupport.org.uk/our-support-services

Stop Press – the UK-wide CASS Women’s Self Injury Support Helpline is open again on Wednesday and Thursday evenings from 7-9.30pm on 0808 800 8088

List of SIS resources below – please feel free to download/print/share whatever you feel is useful.

We welcome all feedback on these pages and suggestions of things to add from your own experiences. We are still here.

Also we have translated our self help resource pages into Polish, Punjabi and Cantonese

Social Welfare Training Ltd Social  Welfare Training Ltd -Welfare Rights Info/Training + Benefits Poster

See [email protected];   www.socialwelfaretraining.co.uk
Tel. 0117 9514   337

Street Football Wales Street Football Wales sessions have started up again-
See Streetfootballwales.com and flyer here for more info. Women only football see https://www.smartsurvey.co.uk/s/female-onlyfootballsessions/Caitlin Thomas, SFW Development Officer. Mobile: 07832616848
Stay Well While Staying at Home A stay well guide for older adults
Stress control and Action for Living courses- on line access

ACT-ion for Living

Stress Control Course online
Stress Control’   is a six-session cognitive-behavioural therapy class used extensively in  community-settings by the NHS (UK) and HSE (Ireland) and across the world.You can find out more here: https://www.youtube.com/channel/UCDVRme6oWZT2hsCYaSergGw Go to www.stresscontrol.org to access the dates, free booklets and relaxation.
Suicide Bereavement UK Resources for those bereaved or affected by suicide:  https://suicidebereavementuk.com/key-resources/

-Death notification form for the bereaved, which provides a list of organisations that people may need (or wish to) notify.  It has been deliberately designed so that it can be used/offered to anyone who is bereaved, regardless of the cause of death. See  https://suicidebereavementuk.com/wp-content/uploads/2020/09/Final-Notification-Table.pdf

Also- PABBS Training

Help is At Hand- NHS Support after someone may have died from suicide- https://www.nhs.uk/Livewell/Suicide/Documents/Help%20is%20at%20Hand.pdf
Tenovus Tenovus Telefriends- new   service – see here
Vale of  Glamorgan Council Courses Vale of Glamorgan Courses now on line- [email protected] or see here 
Welsh Government Young Persons Mental Health Toolkit Welsh Government Young Persons Mental Health Toolkit
See https://hwb.gov.wales/repository/discovery/resource/e53adf44-76cb-4635-b6c2-62116bb63a9a/en
Welsh Govt Financial Support Leaflet offering advice and support during the Coronavirus pandemic –
Young Carers Project, YMCA-
Cardiff and Vale
New Gateway project with Cardiff Council. Direct contact / referrals still ongoing  See flyer here

And see https://www.ymcacardiff.wales/about/what-we-do/family-work/young-carers/

Vale of Glamorgan Young Carers Project – See https://www.valeofglamorgan.gov.uk/en/living/social_care/adult_services/Carers/Young-Carers.aspx

Plus new scheme to support young carers in Cardiff and the Vale of Glamorgan to get support and recognition from the Vale of Glamorgan Council, Cardiff Council, and the YMCA – Read More

Youth Services Cardiff Youth Service – See You tube account. https://www.youtube.com/channel/UCGOUjc1asziIvYT-q8Mjdnw
Vale of Glamorgan Youth Service- See https://www.valeofglamorgan.gov.uk/en/living/youth_service/Youth-Service.aspx
Welsh Language mental health Resource
See website here as a mental health resource for Welsh language speakers. –see https://meddwl.org/Sennedd Research- Useful Constituency/ Public Factsheet- Mental Health
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