This is an overview of services in light of COVID-19, and is regularly updated.
|Agency||An A- Z of some Mental Health Forum member / agency services – latest info|
|4 Winds Centre||The 4Winds team are working remotely to offer their services. Support is being offered via telephone, email and video call. We continue to support people to work towards recovery (we use the Mental Health Recovery Star).
A range of on line groups and activities are running weekly.
We continue to provide Tier 0 services for the Cardiff City and South GP cluster (Grangetown and Butetown), a referral based service offering a programme of guided self-help sessions to those with mild to moderate mental health issues. The 1:1 appointments are currently being offered via video call where possible. We are operating arrange of online peer support groups/activities.
15th July- Outdoor activities now resumed. The team can be contacted on [email protected] or alternatively call 029 2038 8144 (this is our usual number; calls have been diverted and are being answered/messages picked up daily).
|ACE Place||Please see list of current services at – https://www.aceplace.org/
Contact – 029 2000 3132 [email protected]
Please note, some services are only available within the communities of Ely, Caerau, Canton and Riverside
|ACE Hub||ACE Hub Newsletter – see here https://www.aceawarewales.com/about
The ACE Support Hub has been set up by a voluntary collaboration of organisations called Cymru Well Wales, to support you in making changes that make Wales a leader in tackling and preventing ACEs. Working with you, our mission is to share ideas and learning, and to challenge and change ways of working so together, we break the cycle of ACEs.
|Adferiad – Mental Health and Substance Misuse||You’re Included!- Mental Health and Substance Misuse new service from Adferiad – see here
|Advocacy Support Cymru||ASC provide advocacy services under the Mental Health Act and act as IMHAs under the Mental Capacity Act.
ASC say that business is as usual and advocates are working. Hospital visits depend on where staff are allowed on wards, but where not, links are made via telephone with inpatients. Mental Health Act hearings are conducted over skype.
Website https://www.ascymru.org.uk/ Tel 029 2054 0444
|Advocacy Services Gateway, Cardiff and the Vale of Glamorgan||Advocacy Services in Cardiff and the Vale via the Advocacy Gateway- see map of services here|
|Age Cymru||‘Check-in-and-chat’ telephone service for the over 70s|
|The Alzheimers’ Society||Living with dementia at any time can bring challenges. Coronavirus is making daily life much harder, but you’re not alone. If you need support and advice, we’re here for you.
Contact us and speak to our specially trained Advisers, through our Dementia Connect Support Line open 7 days a week: 0333 150 3456 (English) and for Welsh speakers: 03300 947 400
Come along and connect with others in our virtual singing and fun activity weekly groups for people affected by dementia and carers.
Or for more information see our website: www.alzheimers.org.uk
|Amber Project||The Amber Project provide a service to young people through phone/social media and run a range of creative and wellbeing groups during the week. See https://www.amberproject.org.uk/|
|Barnardos||Barnardo’s Mental Health and Emotional Wellbeing Service: Delivery during COVID
Barnardo’s First Episode Psychosis Service with HeadRoom – Service is available to young people aged 14 – 25 years living in Cardiff or the Vale of Glamorgan diagnosed as experiencing a first episode of psychosis, referral is directly through Health Services and the clinical HeadRoom Team.
Alongside their clinical and therapeutic care plans, Barnardo’s support workers provide dynamic interventions supporting the social recovery and improved daily living skills.
Support continues to be provided using online and telephone platforms to connect with young people. Working within Gov’t guidance and organisational policy, face to face work has also been resumed, ensuring young people are less isolated preventing relapse, helping them connect and achieve positive outcomes.
For further information contact HeadRoom direct on 02921 824227
Early Intervention in Psychosis Service – Avon House, Stanwell Road, Penarth, Vale of Glamorgan CF642EZ
Barnardo’s Vale of Glamorgan School and Community Based Counselling Service – We are using telephone and online platforms to continue to deliver confidential counselling sessions to young people aged 13 – 19 years whom are educated and live in the Vale of Glamorgan during these difficult times. If you are aged 10 – 12 years, we can provide wellbeing support and guidance.
If you think we could help you and you would like to access our service get in touch with us as we require your consent to contact you.
Please contact us:
Barnardo’s Cardiff Family Wellbeing service – The Family Wellbeing Service offers early intervention and support to families living in Cardiff with children up to the age of 25 and that have an identified need for support in relation to emotional and mental health and wellbeing but below the level where they would be entitled to specialist health service and/or statutory care and support.
Our team of counsellors, therapists and family practitioners continue to deliver interventions of individual and group work sessions, supporting families whilst working from home using telephone, video and online platforms. Following assessment of need a family plan will be developed to help support you through challenges and difficulties. Referral into the service is via the Cardiff Early Help Gateway – www.cardifffamilies.co.uk telephone 03000133133
New Barnardos Service: See, Hear, Respond – Two new helplines and resources for children and families, and BAME children and families. 12 languages.
Children, young people and families are able to self-refer online or through a telephone helpline available from noon 12pm until 7pm, Monday to Friday. Professionals are also welcome to refer through using the phone line or the enquiry form on the microsite. The microsite also holds a wealth of self-help information and links to local services The helpline number is 0800 157 7015 or you can visit the microsite at:
Plus first UK-wide helpline and live webchat facility for Black, Asian and minority ethnic children, young people and their families aiming to provide advice, signposting and support from trained specialist advisors and therapists – all of whom are from a diverse set of cultural backgrounds and able to speak a range of languages. This will run for 12 months ending in September 2021.
The helpline and live webchat facility for children from Black, Asian and other minority ethnic backgrounds is on 0800 151 2605 or visit: https://helpline.barnardos.org.uk
|Suicide Bereavement UK||Key resources for those bereaved or affected by suicide: https://suicidebereavementuk.com/key-resources/|
See more www.bipolaruk.org
|Breathe||Breathe counselling and wellbeing centre is offering free counselling to people anywhere in the UK who have been affected by Covid-19. Eight fully-funded counselling sessions are available online and over the phone from 1st October. Face to face sessions are also available for people in Cardiff.
COVID-19 has had a big impact on many people’s lives, including financial stresses, relationship difficulties, bereavement, isolation and loneliness. In response to the pandemic, we have secured several sources of funding to provide professional support to those facing challenges with their mental health.
We continue to work with people to overcome the issues they face, from managing stress and anxiety to developing confidence. For more information contact 029 2044 0191 or email [email protected]
To access the free counselling service, click on the link below to download a referral form: https://breathe-uk.com/funded-free-counselling/
|British Heart Foundation||How to keep healthy while you can’t go out|
|British Institute for Human Rights||Check out the British Institute for Human Rights Explainer on Changes to the Mental Health law in Wales.
Plus- two new tools created in partnership with people & their families:
|Bullies Out||Bullies Out – We’re Still Here….[email protected], www.bulliesout.com
‘Although we are not able to deliver our workshops and training programmes, our valuable e-mentoring service is still available. We know that just because schools are closed, it doesn’t mean that bullying will stop.
Being a teenager is difficult no matter what and it’s easy to feel overwhelmed by everything we’re hearing about Coronavirus disease (COVID-19) right now’.
|C3SC||C3SC – have produced a COVID-19 Directories of Support and Services including:
|CALM (For men)||Calmzone – Web chat available 5pm-midnight, every day.
|Cardiff Mind||Cardiff Mind are offering support to anyone over 18 and living in Cardiff or any of our NHS colleagues experiencing mental health problems at this challenging time.
We are providing both online and telephone support Monday to Friday 9am to 5pm Our guided self-help courses, including Active Monitoring and CCIs are available over the phone or via Zoom. We are also able to offer all counselling sessions by Skype, Zoom or Microsoft Teams.
All our corporate Mental Health training is being delivered remotely at this time.
Please phone us: 02920 402040 or email us: [email protected] for more information or to self-refer.
|CAB||Citizens Advice Cardiff and Vale Service Directory– see here
Advice available via telephone, email and webchat services as follows:
Advisers are available 9am – 5pm, Monday – Friday
For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 08000 241 220 Advisers are available 8am – 6pm, Monday – Friday
EU Citizens Rights:For advice on making settled status applications contact us on 0300 3309 059
Consumer Advice:Contact the Citizens Advice Consumer Helpline on 0808 223 1133; To speak with an adviser in Welsh, call 0808 223 1144
Advisers are available 9am – 5pm, Monday – Friday
For online help, to include access to email and webchat services, please visit our website at www.citizensadvice.org.uk
New Services Dec 20
Private Rented Sector Debt Helpline – Transition to Freephone Number – This Welsh Government funded project is designed to help all those living in the private rented sector who have, or are about to have, rent arrears as a result of the current pandemic.
The Helpline offers a free, confidential and independent service that advises tenants on ways in which they can manage their debts so that they can pay their rent and sustain the tenancy. Tenants in private rented accommodation worried about paying the rent can establish their options for managing their debts and where necessary, have support from a debt caseworker. The new Freephone number is 0808 278 7920.
The old number will continue to be operational and will give clients the option to dial the Freephone number instead. I am aware that some organisations are promoting this service and I would be grateful if you ensure that your service users use the new number please.
Energy Advice Project – With many of us spending more time at home and facing a squeeze on our finances, lots of people are going to find themselves facing larger energy bills. Our Big Energy Saving Network project can offer free information and advice on:
We can offer free tailored remote group sessions to meet the needs of your clients, which can last anywhere from 15 minutes upwards. These are ideal additions to virtual coffee mornings and similar meetings. Any clients requiring individual advice can be referred to one of our energy team for a one to one session.
For more information or to discuss availability, please contact [email protected]
Please see website www.cacv.org.uk for more details or Facebook and Twitter pages.
Facebook – @CACardiffVale
Latest copy of Service directory see here
|CAMHS Wellbeing Info||See here|
|Cardiff Council Hubs||New Cardiff Wellbeing Service, linked to Cardiff Council Hubs See info here|
|Cardiff & Vale Recovery College||The Recovery College provides a range of online courses, open to people with mental health issues, carers and staff.
info/courses- see https://cavuhb.nhs.wales/recovery-college/
|Cardiff and Vale UHB Over 50s alcohol helpline||Cardiff & Vale UHB Over 50s Alcohol Helpline- See here|
|Cardiff City Football Foundation||Connecting Generations.Digital...Cardiff City Football Foundation|
|Cardiff Council – Self Isolation Support Payments||SISP scheme is designed to help working people on a low income who cannot work from home and will lose earnings when told to self-isolate by the NHS Wales Test, Trace, Protect service (TTP). Further information can be found at https://gov.wales/self-isolation-support-scheme or by calling the Advice Line on 029 2087 1071.|
|Carers Wales||Our weekly Care for a Cuppa sessions, where unpaid carers are invited to join us for a chat with other carers and to hear from organisations across Wales about the ways they support carers and their loved ones.
Find out more here: https://www.carersuk.org/wales/help-and-advice/care-for-a-cuppa-in-wales
‘Me Time’ is a chance for unpaid carers to do something for their own enjoyment. These online sessions, funded by the Welsh Government, are a place where carers can get involved in a range of activities and explore new opportunities that they may not be able to do normally. We will be doing all sorts of things ranging from group viewings of the great wonders of the world, to arts, music, physical exercise, relaxation and mindfulness and so much more.
The sessions will be run from August to March 2021, with at least two sessions every week, at various times during the day, evenings and at weekends. These sessions will be updated regularly on our website.
The Me Time programme has been set up as a result of carers sharing concerns about their mental health and emotional wellbeing. The sessions we are offering have been informed by carers’ feedback and we will be evolving the programme based on what carers tell us.
Find out more here: https://www.carersuk.org/wales/help-and-advice/me-time
Carers UK – Listening Support Service – The Listening Support Service offers a series of phone calls with someone who understands the ups and downs of caring and who can provide a listening ear. Whether you want to discuss some of the issues you are facing as a carer, or just want to chat, our friendly, trained callers are here to listen. How you use the calls is up to you. https://www.carersuk.org/wales/help-and-advice/listening-support-service
|Carers Trust Wales||Carers Trust Wales have published Caring for someone with dementia: A guide for family and friends, a comprehensive resource that brings together the practical information and emotional guidance that carers need to support their own well-being.|
|CCAWS||CCAWS are open for telephone calls, Monday to Friday- Tel 029 2043 4960 and are taking referrals as normal. There is an answer machine in operation for messages.
Currently, they are providing advocacy remotely and checking in with their clients via zoom. The face to face befriending service is closed.
CCAWS counsellors are adding 2 minute clips of techniques to use when feeling anxious, down for example- open to all- see www.facebook.com/ccaws
CCAWS normally provide counselling, advocacy, befriending See www.ccaws.org.uk
|The Community Wellbeing team, Cardiff (UWHA)||The Community Wellbeing Team, Cardiff (UWHA) are continuing to take referrals (with appointments now being held over the phone).
If you are aware of anyone who might benefit from this service then please feel free to complete/pass on their online referral form:
|Cruse||At present and for the foreseeable future Cruse Cardiff & The Vale are able to offer Telephone Support (up to 6 sessions).
Referrals can be made through the usual route by calling our Cardiff & Vale Information Line on 02920 226166, leaving your name and number and a volunteer will call you back or email:[email protected]
Cruse is there to support those bereaved by COVID19 and all other deaths.
The Cruse National Helpline 0808 808 1677 is free to call. The Helpline is available Mon – Thursday 9.30am – 5pm, with late night opening until 8pm on Tues, Weds & Thursdays.
Please refer to www.cruse.org.uk/covid19 for useful resources
|CTSEW (Carers Trust SE Wales)||Cardiff and the Vale Carers Gateway
The Cardiff and the Vale Carers Gateway launched 24th of March – for information, advice or simply someone to talk to – the team will be available to provide telephone and email support to carers across the region.
|Dementia Friendly Cardiff||Providing information and advice for people with dementia and their families in Cardiff See https://dementiafriendlycardiff.co.uk/|
|Dementia Friendly Vale of Glamorgan||Providing information and advice for carers and people living with Dementia in the Vale of Glamorgan|
|Dementia friendly Communities – Marie Curie||See newsletters here for Cardiff and the Vale|
|Dementia- Get There Together Project||Videos to support people affected by dementia in Wales through coronavirus.
NHS Wales has produced a series of videos called Get There Together for people living with dementia. These films aim to reduce concerns and reassure anyone who is anxious about getting beyond the front door as well as dealing with the stresses of COVID-19.
Links to resources on Dewis Cymru:
Webpage with the Bevan Commission: https://www.bevancommission.org/post/get-there-together-a-resource-to-support-the-people-of-wales-to-access-their-communities-safely
Statement on the Alzheimer’s Society website: https://www.alzheimers.org.uk/news/2021-05-12/get-there-together-videos-support-people-dementia-wales-coronavirus
|Dewis Cymru||Dewis Cymru – www.dewis.wales. For information on all local services|
|DICE – Adult Education Cardiff||New DICE online courses for adults with and experience of mental health concerns- See info here
Contact Maria Tanner [email protected]
|Diverse Cymru||Cardiff & Vale BME Mental Health Recovery Project
New- Six-month project to March 2021 to provide enhanced person-focussed Tier 0 / 1 support to vulnerable BAME people including Cardiff & Vale, who require mental health support during this time
HYPE CYMRU – Helping young people through empowerment. Delivering workshop to key stage 2 and 3 and young people up to the age of 25 years old. Workshops on feelings, mental health knowledge, and breaking down stigma attached to mental health; how to talk about mental health, and who to speak to if you need help.
The project is run in Cardiff, Newport, Swansea and Wrexham. HYPE Cymru work in primary schools, secondary schools, youth centres, and even running our own Shed, where you can drop-in during the day and evening to have a chat and pick up information on mental health.
Green Prescription – HYPE Cymru works to help young people to take time out, maybe by taking up a form of exercise, or walking. HYPE encourages young people to practice mindfulness when they are on walks and to listen to themselves.
BME Mental Health Workplace Good Practice Certification Scheme – From April 2018, we have engaged with Health Boards, Trusts and voluntary sector organisations across Wales, assisting them to achieve the Diverse Cymru BME Mental Health Workplace Good Practice Certification. A certification quality mark independently verified by the United Kingdom Investor in Equality and Diversity (UKIED), the Certification will confirm an organisation’s commitment to the accessibility and quality of BME mental health services
New BAME Mental Health Online/Telephone Support Project – To provide enhanced person-focussed support to vulberable BAME people across Wales who require mental health support during this time.
Contact Diverse Cymru Tel 029 2036 8888 ; https://www.diversecymru.org.uk/
|DACE- Dementia Alliance for Culture and Ethnicity||DACE- Welsh Equality charity
Can provide signposting advice about dementia to Black and minority ethnic Communities – www.demace.com 029 2036 8888
The Dementia Alliance for Culture and Ethnicity (DACE) is an alliance of groups currently providing information to people from Black, Asian and minority ethnic communities in the UK. (Info from [email protected])
|EDAS (or Entry to Drug and Alcohol Services)|| EDAS (or Entry to Drug and Alcohol Services is a single point of entry for anyone who feels that they have an issue with any substance in both Cardiff and the Vale of Glamorgan. EDAS provide simple and effective access to the full range of substance misuse services in Cardiff and the Vale of Glamorgan
Telephone assessments available and telephone contact with all existing and new clients plus option of offering sessions via Whats App, Zoom and email.
Not sure if this service is for you? Why not give us a call to discuss what is out there to support you. Please call our single point of contact mobile on 07880 784626. Monday to Friday 09:00 – 17:00, answer phone is also manned during these hours. We are also available on email [email protected]
For out of hours queries please contact Dan 24/7 0808 808 2234 http://www.dan247.org.uk/
|The Emotional Wellbeing Service,
(CGL) for Children & Young People
|The Emotional Wellbeing Service for Children & Young People, Cardiff and Vale – Change, Grow, Live – Things look a little different, but the team at EWS are doing all we can to continue to support young people’s wellbeing and substance misuse needs across Cardiff and the Vale of Glamorgan.
During this challenging time, we are offering;
Facebook: /emotionalwellbeingservice Twitter @ews_cgl
Not sure whether to make a referral?
Please give us a call (0800 008 6879) or send over an email ([email protected]) and we will happily talk with you to find the best way to support your young person.
|Education Programmes for Patients (EPP)-||For those who have internet access and use social media, there are regular posts to help provide support during this challenging time.
Focus on Keeping Well- Free NHS Living Well with a Long term Health Condition (6 week health and Wellbeing Course)
Contact EPP on Facebook: EPPCaV Alternatively, send an email to EPP Cardiff [email protected]
|FAN||FAN on line groups connecting people feeling lonely
Friends and Neighbours or FAN (Cardiff and Barry) brings people of all ages and backgrounds together in the spirit of friendship. FAN is now online and group meetings are being held via Zoom and Messenger – See http://www.thefancharity.org
FAN say- If you are feeling lonely in isolation and would like to chat with your neighbours from around the corner and around the world, keep up to date with virtual FAN groups by following the Facebook page and checking the website www.thefancharity.org; www.facebook.com/thefancharity
|Farmwell||Support for farmers during Covid-19 To find health & wellbeing support for the farming community check out Farmwell, and the NFU Cymru hub of Covid-19 information.|
|Food||Food- Eat Well, Spend Less –Tips during Covid 19 and food access points in Cardiff & Vale
Cardiff Central Hub have an advice line that can help with queries re benefits, services, etc and they can also arrange delivery of food parcels for people who are isolating at home or unable to buy food.The number is: 029 2087 1071
Food Vale Website – Lots of tips, links and info- inc Vale Foodbank– see – https://foodvale.org/
|Grassroots Cardiff||Grassroots Cardiff – not open but tweeting/videos. See @GrassrootsCF10|
|GVS||GVS are still circulating e-bulletin updates.|
|Hafal||Hafal are continuing to support their clients through telephone support. If anyone is feeling isolated or lonely they are welcome to link with the Hafal on line group: Contact Lydia Williams 07974 175189
The Ely/Caerau Hub and Gardening services at St Fagans is now open and accepting new referrals with social distancing measures- (morning and afternoon sessions). Contact Lesley Parker 07811 39925
The Integrated Family Service in Cardiff and the Vale are supporting people by phone including support to access services, shopping, monitoring welfare etc. Telephone support is offered to those who had attended the Hafal Support Groups. For priority cases staff are looking for doorstop visits. Contact Lydia.
Hafal promise – to talk to anyone experiencing challenge or needing emotional support. See CLIC, – https://hafalclic.org/ to talk on the on line group and facebook, you tube for self help videos.
See https://www.hafal.org/ for more info.
|In work support||Funded by Welsh Govt to roll out this scheme from September to March 2021 in Cardiff and Vale in the wake of the pandemic,- providing counselling and physical support for people in work struggling with stress/anxiety. See info attached and here: https://rcs-wales.co.uk/en/in-work-support- flipbooks/|
|Marie Curie||Becoming a Dementia Friendly organisation – If you are part of a community-focused organisation based in Cardiff or the Vale that would like to become more welcoming and accessible to people living with dementia, the Dementia Friendly Communities pledge initiative can help you achieve this. For further information about the pledge initiative, please email [email protected].uk.
If you want to know more about the project or about Marie Curie services you can:
Visit our website www.mariecurie.org.uk/diversity-project
|Meic Cymru(Children & Young people)||Meic Cymru – https://www.meiccymru.org/
Central point for all issues information, advice and advocacy support for children and young people (CYP) in Wales up to the age of 25.
Free, confidential access to Helpline Adviser Advocate (HAA) from 8am – midnight everyday 365 days per year through instant message (via website): https://www.meiccymru.org/ text:84001, and phone:080880 23456
Information via Facebook, Instagram, Twitter, YouTube, and Website
|Mental Health and Coronavirus Online Training||This short and easy to access online training is aimed at those who may be finding isolation challenging during the lockdown, are experiencing loneliness, anxiety or stress, or are simply struggling with furlough or working from home.
The course takes around 30 minutes to complete.
|The Mentor Ring||The Mentor Ring are continuing to run groups on line:
Contact Sujatha Thaladi on [email protected]
|Mind UK||Mind UK has produced a useful webpage with tips for your wellbeing during this difficult time
|Mind in the Vale of Glamorgan||Mind in the Vale are providing a service on line and by phone to people within CMHTs and at the primary level-Tier 0 operating online and by phone.
Contact Mind on 01446 730792 for support
New- Mind are offering telephonic or online skype/Zoom calls to support anyone who lives in the Vale and experiences mental health problems. They are able to support people with the following:
Please phone – 01446 730792 or email [email protected]
|Money and Pensions Service||Money Navigator Tool – As part of the Money and Pensions Service’s commitment to helping people, it has launched a new online Money Navigator Tool to help people who have seen their finances impacted by Covid-19. It provides them with guidance personalised to their needs.|
|Move It or Lose It
Get Up and Go – Staying Steady
|Move It or Lose It …..deliver exercise classes for older people across the UK which are aimed to help people stay fit, flexible and have good strength and balance. They have produced a few online resources that are really useful, as well as a Covid-19 support pack for older people. One of the resources is this ‘cuppa routine’ which is aimed at encouraging people to do some simple exercises while they are waiting for the kettle to boil
https://www.moveitorloseit.co.uk/time-for-a-cuppa/ (Thanks to Public Health, C&V UHB).
There is also the CSP ‘Get Up and Go’ guide to staying steady which is a useful resource for people https://www.csp.org.uk/publications/get-go-guide-staying-steady-english-version
|NYAS (National Youth Advocacy Service)||NYAS have launched a new service, Project Newid, which is seeking to provide mental health and wellbeing support to care experienced young people living in Wales, aged 16-25 who:
The support that can be provided by the project includes:
Working alongside CAMHS professionals to provide young people with lower-level post-intervention support, promoting self-care/positive well-being.
See more on: http://www.nyas.net
(Young people under 35)
|A national helpline for young people (under 35) who support people with thoughts of suicide, with we have a huge resource list of organisations that may be able to help from online resources to apps.
Our website has lots of useful practical information, and our Freephone helpline is open 7 days a week until 10pm for those experiencing thoughts of suicide. We have also put some resources together in reference to Covid-19 (below) ,
Papyrus have a huge resource list of organisations that may be able to help from online resources to apps, with a summary
“You Feel Like Shit” – An interactive flowchart for people who struggle with Self-Care
COVID-19 & Social Isolation – March Network – A Mental Health network providing a list of home-based, creative ways to support mental health during these unique and uncertain times.
National Autistic Society – Resources for Autistic people and Families – Useful resources that autistic people and their families can use during times of change.
Psychology Tools – Guide to Living with Worry and Anxiety amidst Global Uncertainty – A free guide to help manage worry and anxiety during uncertain times.
Survivors Networks Isolation resource list – A list of resources available online during social distancing and social isolation including helplines and webchats, apps, Mental and Physical health and creative resources.
State of Mind Young People’s Project
Platfform for Families Service
Peer Mentoring Project
|State of Mind Young People’s Project – Tel 07972 631978
‘State of Mind from Platfform Vimeo channel is continuously added to with fun, uplifting videos of activities, mindfulness and random happy stuff! Please follow here: Vimeo.com/platfformyp
Instagram is also live and they would love to receive artwork, poems or anything that your young people are finding inspiring at this time! Please email or send via whatsapp. Stateofmindfromplatfform
Platfform for Families Service – Resources for parents, guardians and siblings here
Peer Mentoring Project – ’We’d like to offer welfare and support services to people who are currently affected by current events. Our specific remit is people with mental health, additional needs and substance misuse who are currently out of work. Our aim is to help people remove the barriers they face which stop them being able to have fulfilling lives which may include work, volunteering or courses/qualifications.
At this time we are looking to provide welfare support and help people access foodbanks/essential items, socialising/emotional support, counselling services and online courses to develop themselves and keep busy.
We are then happy to continue them on a journey to improve confidence, gain work qualifications, volunteer experience and potentially employment if they so wish.’
Please contact [email protected] with referrals or queries, Tel 07570 183169 / 01443 845975
|Poble||New Service – Vale Housing Support Vale Drop-in- Holton Road Barry…General housing advice, debts, bills, tenancy issues….
Contact Number 01446 735444 [email protected]
|Prince’s Trust||See monthly newsletter of activities- here – https://sway.office.com/aDSYxHgRqA49H6jW or sign up with the Princes Trust|
|Public Health Wales||ACTivate your Life Self Help Resource –Improvement Cymru for Public Health Wales is offering everyone in Wales over the age of 16 free access to an online self-help video course designed to help them understand their feelings, and enable them to take greater control of their actions so that day to day life becomes less distressing and more enjoyable. See https://phw.nhs.wales/activateyourlife
Healthy at Home – See Healthy at Home see leaflet here
|Race Equality First||Advocacy Service|
|Recovery for All||Offers free support and counselling to any individual who is experiencing gambling harms and free educational classes to professionals and young people around gambling and gaming.
Includes Individual Sessions- Face to Face/Telephone/Zoom
Contact: You can call directly into the service on 0330 1340 286 – referrals are accepted from individuals, agencies and other professionals.
|ReEngage||Free online active groups for older people in Wales (flyer attached). For more information go to: https://www.reengage.org.uk/join-a-group/online-active-groups-in-wales/
To contact the organisers directly:
• Gavin – 02922 801 802
• Beth – 02922 790 147
|Relate||Relate Cymru’s services increased
Relate, the relationship charity, has increased the availability of its highly trained counsellors to support everyone’s relationships during this unprecedented time
|Riverside Advice||Riverside Advice are still open for welfare rights advice
Tel 029 2034 1577
|Scope- Working on Wellbeing||Employment support for disabled people living in Wales.
Working on Wellbeing is a bilingual service, delivered in partnership by Scope and Legacy IG, and open to people who are disabled – including if you have a physical or sensory impairment, learning difficulty, autism, or mental health condition; living in Wales; aged 16 and over; unemployed.
We work with people to develop a programme around their career goals and how they can achieve them. We do this through group and one-to-one sessions, and help people to:
Services deliver two levels of support- a seven-week Pre-Employment Group Support and a personalised one-to-one service
Individuals can self-referral or a third party can refer on their behalf, if they have verbal consent. Referrals into the service can be made by completing the referral form on our website – https://www.scope.org.uk/employment-services/working-on-wellbeing/
Service number – 020 7619 7139
|Self Injury Support||Self Injury Support is still open and running their UK-wide support services by text, email and webchat Tuesday-Thursday 7-9.30pm: https://www.selfinjurysupport.org.uk/our-support-services
Stop Press – the UK-wide CASS Women’s Self Injury Support Helpline is open again on Wednesday and Thursday evenings from 7-9.30pm on 0808 800 8088
List of SIS resources below – please feel free to download/print/share whatever you feel is useful.
We welcome all feedback on these pages and suggestions of things to add from your own experiences. We are still here.
|Sennedd- Mental Health Factsheet||Useful Constituency/ Public Factsheet- Mental Health
|Social Welfare Training Ltd||Social Welfare Training Ltd -Welfare Rights Info/Training + Benefits Poster|
|Solace||Solace (MH Services for Older People, UHB) – support for friends, family, people with dementia- see flyer here.|
|Street Football Wales||Street Football Wales sessions have started up again-
See Streetfootballwales.com and flyer here for more info. Women only football see https://www.smartsurvey.co.uk/s/female-onlyfootballsessions/Caitlin Thomas, SFW Development Officer. Mobile: 07832616848
|Stay Well While Staying at Home||A stay well guide for older adults|
|Stress control and Action for Living courses- on line access
ACT-ion for Living
|Stress Control Course online
Stress Control’ is a six-session cognitive-behavioural therapy class used extensively in community-settings by the NHS (UK) and HSE (Ireland) and across the world.You can find out more here: https://www.youtube.com/channel/UCDVRme6oWZT2hsCYaSergGw Go to www.stresscontrol.org to access the dates, free booklets and relaxation.
|Suicide Bereavement UK||Resources for those bereaved or affected by suicide: https://suicidebereavementuk.com/key-resources/
-Death notification form for the bereaved, which provides a list of organisations that people may need (or wish to) notify. It has been deliberately designed so that it can be used/offered to anyone who is bereaved, regardless of the cause of death. See https://suicidebereavementuk.com/wp-content/uploads/2020/09/Final-Notification-Table.pdf
Also- PABBS Training
|Help is At Hand- NHS||Support after someone may have died from suicide- https://www.nhs.uk/Livewell/Suicide/Documents/Help%20is%20at%20Hand.pdf|
|Tenovus||Tenovus Telefriends- new service – see here|
|Vale of Glamorgan Council Courses||Vale of Glamorgan Courses now on line- [email protected] or see here|
|Welsh Government Young Persons Mental Health Toolkit||Welsh Government Young Persons Mental Health Toolkit
|Welsh Govt Financial Support Leaflet||offering advice and support during the Coronavirus pandemic –
|Welsh Language mental health Resource||See website here as a mental health resource for Welsh language speakers. –see https://meddwl.org/|
|Young Carers Project, Cardiff YMCA – Cardiff & Vale||Young Carers Project, YMCA – New Gateway project with Cardiff Council; Direct contact / referrals still ongoing. See Flyer
Vale of Glamorgan Young Carers Project – See here
|Young Carers Project, YMCA-
Cardiff and Vale
|New Gateway project with Cardiff Council. Direct contact / referrals still ongoing See flyer here
Vale of Glamorgan Young Carers Project – See https://www.valeofglamorgan.gov.uk/en/living/social_care/adult_services/Carers/Young-Carers.aspx
Plus new scheme to support young carers in Cardiff and the Vale of Glamorgan to get support and recognition from the Vale of Glamorgan Council, Cardiff Council, and the YMCA – Read More
|Youth Services||Cardiff Youth Service – See You tube account. https://www.youtube.com/channel/UCGOUjc1asziIvYT-q8Mjdnw
Vale of Glamorgan Youth Service- See https://www.valeofglamorgan.gov.uk/en/living/youth_service/Youth-Service.aspx
|CAV 24/7- revised access for A&E- launched Wed 5th August 2020
Message from Cardiff and Vale UHB
How will CAV 24/7 work?
Instead of going straight to the Emergency Unit (EU), people will be asked to phone a dedicated telephone number, 0300 10 20 247. This will be available 24 hours a day, 7 days a week. This does not replace 999 calls; if people have an emergency that is life-threatening, they should still call 999.
Calls to CAV 24/7 will be taken by a call handler who will take the details and make an initial assessment. A clinician will ring the caller back within 20 minutes if it is classed as urgent, or within an hour if it is less urgent. The caller will then be referred to the most appropriate service; the right place, first time. If that is the Emergency Unit or Minor Injuries services, an appointment will be made for them to attend within a particular timeslot.
The CAV 24/7 number will also replace the current GP Out of Hours numbers for both Cardiff and the Vale; the call handler will take the call and follow the same process as they do now for the Out of Hours service – this will not change.