Directions

August 2021 - we have been updating the local services section of the Directory, and will continue to update other sections as and when we can, but see the local services section as being most useful to the area we work within, Cardiff & the Vale of Glamorgan.

Directions is  available to download as a PDF you are welcome to print one off yourself- see the links at end of this information. We are happy to print off a copy for you and pop in post if that's easier. Apart from Local Services section as mentioned above, these will not necessarily be updated at the time of writing [Aug 21]
Contacting us with any queries/amendments/additions  on information contained

We welcome any comments on content, including queries/additions/amendments.
Contact: [email protected]

Tel: 029 2022 2000

Directions Directory - English (2019)
Directions Information on Caring - English (2019)
Directions Financial Information - English (2019)
Directions Directory - Welsh (last printed 2018)
Directions Handbook - Welsh (last printed 2018)

A to Z Categories
Showing 93 results
Directory Group

Action On Elder Abuse

Telephone: 0208 835 9280Freephone helpline: 080 8808 8141Email: [email protected] Website: www.elderabuse.org.uk We work to protect and prevent the abuse of vulnerable older adults. Services: Confidential freephone helpline – provides information, advice and support to victims and others who are concerned about or have witnessed abuse. Conferences Seminars Training Consultancy Peer support
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Adult Care Services

We provide and arrange care services for adults who need support, care or protection, including people leaving hospital and carers in difficult situations. We may provide any of the following to help you live more independently: information and advice supported activities in day centres and other community settings support to enable you to access training […]
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Age Connects Cardiff and the Vale

Age Connects Cardiff and the Vale are committed to tackling loneliness, isolationand poverty amongst older people and strive to create a society where older peopleare respected, valued and heard. Our vision is to live in a society where older people are respected and enabled tomeet their aspirations. Below are the services we currently provide but […]
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Age Cymru

Ty John Pathy, 13/14 Neptune Court, Vanguard Way, Cardiff CF24 5PJInformation & Advice line: 08000 223444 email: [email protected] Website: www.agecymru.org.uk Age Cymru is the national charity for older people in Wales. National helpline providing free confidential and expert advice on matters affecting the over 50’s in Wales, including benefits, scams, saving energy, dementia. Cardiff and Vale (CF64 […]
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Alzheimers Society [Cardiff & Vale]

Summary of aims and objectives Alzheimer’s Society is the UK ‘s leading support and research charity for people with dementia, their families and carers. It champions the rights of people living with dementia and the millions of people who care for them,  supports people to live well with dementia today and funds research to find […]
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Alzheimer’s Society Wales

National Dementia Connect helpline open 7 days a week – 0330 150 3456 open 7 days a week See Local Services for information on Cardiff & Vale of Glamorgan with contact. Provides help and support to people with dementia, carers and professionals. Gives talks and presentations to carers and professionals. Campaigns to improve services.   Services: […]
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Appointeeship

You can apply for the right to deal with the benefits of someone who can’t manage their own affairs because they’re mentally incapable or severely disabled. Only 1 appointee can act on behalf of someone who is entitled to benefits (the claimant) from the Department for Work and Pensions (DWP). An appointee can be: an […]
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Bipolar UK – Wales

Telephone: 0333 323 4008 Website: www.bipolaruk.org Bipolar UK is the national charity dedicated to supporting individuals affected by bipolar.The services provided by Bipolar UK include: Volunteering opportunities for individuals with a diagnosis of bipolar, who are living well with the condition, or their family/carers, to be trained to become a Volunteer to provide Peer Support […]
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Bladder & Bowel Service [formerly continence advice]

Summary Community Care clinics are run in a number of locations. Open referrals are accepted. What can be offered for patients: Full assessment of bladder/bowel problems. Investigation and conservative treatments for bladder/bowel problems. Management of incontinence – provision of continence products. Advice/literature and support with reference to bladder/bowel continence problems.
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Bladder and Bowel Community

Bladder and Bowel Community, Forward House, 17 High Street, Henley-in-Arden B95 5AATelephone: 01926 357220 email: [email protected]: www.bladderandbowel.org The Bladder and Bowel Community is the UK’s largest online community dedicated to helping people find the right treatments, advice, information, support, services and solutions for their healthcare conditions.
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Booklist – Useful Reading (Directions 2006)

36 Hour Day: Family Guide to Caring for Persons with Alzheimer’s Disease, Related Dementing Illnesses and Memory Loss in Later Life (Johns Hopkins Health Book S.) Paul R. McHugh (Foreword), Nancy L. Mace, Peter V. Rabins ISBN: 0801861497 £10.50* A guide for families who are giving care to people with Alzheimer’s or other dementing illnesses. For […]
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Booklist – Useful Reading (Directions 2008)

The Simplicity of Dementia: A Guide for Family and Carers (Paperback) by Huub Buijssen (Author) “Living with, and caring for, a partner/relative with dementia is often far from easy …”£13.49*This is a short, elegant, clear book which is a very good starting point for anyone whose friend or relative is diagnosed with dementia. The author […]
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Booklist – Useful Reading (Directions 2009)

Books added to the useful reading section for the 2009 update: Losing Clive to Younger Onset Dementia: One Family’s Story (Paperback) by Helen Beaumont (Author) £12.34*Clive Beaumont was diagnosed with Younger Onset Dementia at the age of 45 when his children were aged just 3 and 4. Clive’s wife, Helen, tells of how she and […]
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Cardiff and Vale Citizens Advice

119 Broad Street, Barry, Vale of Glamorgan. CF62 7TZ Adviceline – 03444 772020  (Calls to this service cost the same as calling 01 and 02 numbers. They will be included as part of a mobile allowance or landline package. Please note that tariffs may vary and are subject to change, so for specific call charge […]
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Cardiff Community Health Council Carers’ Meeting

The Carers Meetings are currently on hold due to a restructuring of health services. For more information, please contact the CHC on 029 2037 7407.
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Cardiff Mind

166 Newport Road, Cardiff CF24 1DLTelephone: 029 2040 2040 E-mail: [email protected] Mind’s vision is of a society that promotes and protects good mental health for all, and that treats people with experience of mental distress fairly, positively, and with respect. The needs and experiences of people with mental distress drive Mind’s work and they make […]
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Care & Repair Cardiff and the Vale

Care & Repair Cardiff and the Vale, Tolven Court, Dowlais Road, Splott, Cardiff CF24 5LQ.Telephone: 029 2047 3337 Fax: 029 2047 3347email: [email protected] Care & Repair Cardiff and the Vale exists to help older people to repair, adapt and maintain their homes thereby enabling them to live as independently as possible with increased safety, security, […]
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Care Inspectorate Wales (CIW)

Care Inspectorate Wales (CIW) We are the independent regulator of social care and childcare in Wales. We register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Aims We carry out functions on behalf of Welsh Ministers to provide assurance on the quality and […]
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Carers Trust

Unit 101 , 164-180 Union Street, London SE1 0LHTelephone: 0300 772 9600  email: [email protected] Website: www.carers.org Carers Trust is a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled […]
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Carers Trust South East Wales

Carers Trust South East Wales (Cardiff & Vale Carers Gateway) Support for unpaid carers.   We can provide: · Information, advice and assistance · Counselling for carers supporting people who in later life have a mental health condition such as dementia or depression. (Vale only) · Peer Support Groups (Vale only) · Dementia Friendly Communities Workshops […]
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Carers Trust South East Wales

All carers of people with dementia living in the Vale of Glamorgan area are welcome to attend any of the Crossroads Carers’ Group meetings arranged by Crossroads. Here is a list of the groups provided: Penarth Social Group – for carers and their dependent relatives Western Vale Social Group – for carers and their dependent […]
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Carers Trust Wales

Carers Trust Wales, Transport House, 1 Cathedral Road, Cardiff, CF11 9HA Tel: 0300 7729702 email: [email protected] We are part of Carers Trust, an ambitious national charity committed to improving support and services for unpaid carers. We do this by: Recognising and celebrating the essential contributions carers make Raising awareness of the barriers faced by carers […]
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Carers UK

20 Great Dover Street, London SE1 4LX Telephone: 020 7378 4999 email: [email protected]: www.carersuk.org Carers UK is the national membership charity for the more than 6.5 million people who look after older, ill or disabled family and friends in the UK. Every day 6,000 people become carers. It can happen suddenly – a birth, an […]
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Carers Wales (a part of Carers UK)

Tel: 029 2081 1370 email: [email protected] Website: www.carerswales.org Carers Wales is here to make life better for carers  We connect carers so no-one has to care alone – By joining us you become part of a community of carers who can support you through the ups and downs of looking aftersomeone. We give expert advice, information […]
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Centre For Policy On Ageing

Tavis House, 1-6 Tavistock Square, London WC1H 9NATelephone: 020 7553 6500Website: www.cpa.org.uk Centre for Policy on Ageing is an independent charity which aims to raise issues of public importance on matters to do with ageing and old age. The organisation’s aim is to promote debate and influence policy in ways which further the interests of […]
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Choosing a Home

If you live with someone who may need to go into residential or nursing care and you are unsure about whether your home will be taken into consideration you may wish to consult a solicitor for advice. You can also get advice and information on legal, financial, and welfare rights by ringing Carers Wales on […]
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Community Advice and Listening Line (C.A.L.L.)

 Freephone: 0800 132 737 Or text ‘help’ to: 81066 See also Wales Dementia Helpline  C.A.L.L. is a mental health helpline for the people of Wales, open 24 hours a day, 365 days a year. It offers a confidential listening and support service and  information/literature on mental health and related matters. Anyone concerned about their own […]
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Community and Residential Care: paying for services

Your assessments and all the information and advice we provide you afterwards is completely free.  The cost of any services you receive depends on your specific financial situation and the service provided. You do not have to pay for any services provided by the NHS. If you need nursing care, NHS nurses can come to […]
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Cruse Bereavement Care

National Helpline: 0808 808 1677 (open Monday-Friday 9.30-5pm, excluding bank holidays, with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.) Website: www.cruse.org.ukEmail: [email protected] Cruse Bereavement Care is the leading national charity providing bereavement support services in England, Wales and Northern Ireland.  Cruse offers face-to-face, telephone, group and email support. We […]
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Cruse Bereavement Care (Cardiff and the Vale of Glamorgan)

Bereavement Support Information & Referral Line: 029 2022 6166 (open Wed. 10am-12pm, answerphone at all other times)   Office: 029 2022 6300 (Mon, Tues & Fri) Covid 19 – please note that bereavement support at present is being offered by phone or online only.  Our services are: One-to-one face to face bereavement support One-to-one telephone bereavement […]
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Cymru Versus Arthritis

Cymru Versus Arthritus We’re Versus Arthritis. We’re 10 million people living with arthritis. We’re fundraisers, supporters, bakers, health professionals, volunteers, campaigners and researchers. Together, we’re demanding that the pain and isolation of arthritis is no longer tolerated. We’re pushing to defy arthritis.
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Day Hospitals – Mental Health Services For Older People – Cardiff And Vale of Glamorgan

ARU Day Service (Tier 1) Assessment and Recovery Unit, University Hospital Llandough CF64 2XX Ward Manager: Tina Taki Telephone: 029 2071 5644 Grand Avenue (Tier 2) Day Hospital combined with Grand Avenue Day Centre Ward Manager: Tina Taki Telephone: 029 20 2078 8484
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Dealing With Common Problems

1. Dressing People with dementia may not remember which clothes should be put on, in which order they should be put on, or how to actually put them on. They may end up wearing several skirts, and no underwear, or with things on back-to-front or done up incorrectly. They may also have difficulty doing up […]
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Dental Service – Community

The Community Dental Service provides a service at community clinics and a domiciliary service for older people or people with disabilities who have difficulty obtaining dental care. Referrals are accepted from all health care professionals  and  carers. For further advice on the Community Dental Service, or to make a referral, contact: Riverside Health Centre, Wellington […]
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Dental Services – Hospital

Cardiff has the benefits of the only Dental Teaching Hospital in Wales. In addition to specialist dental services, the Examination and Emergency Department provides a service for urgent oral and dental problems and pain relief. Services: Referred dental service – Patients may be referred to the hospital dental service for specialist dental treatment. This service […]
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Depression in Later Life

It’s often a relative or a friend who notices depression coming on in an older person. Gently encourage them to accept help. Explain that depression is quite common and that, with help, it gets better in the great majority of people. Be clear yourself that it’s not a form of ‘madness’, or that seeing a […]
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Dieticians

The role of the dietician is to help achieve the best possible nutritional intake, thus leading to a maximised health status. This is done in collaboration with the service user, carers and members of the multidisciplinary team. Good nutrition will help improve quality of life and also encourage independence for as long as possible.  Community […]
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Disability Rights UK

Information Line: 0330 995 0400 Website: www.disabilityrightsuk.org We are disabled people leading change, working to create a society where everyone with lived experience of disability or health conditions can participate equally as full citizens. We produce the Disability Rights Handbook, sell the RADAR accessible toilet key, offer access to factsheets on benefits and rights through […]
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Disabled Living Foundation

34 Chatfield Road, London SW113SETelephone: 020 7289 6111 Helpline: 0300 999 0004 Mon-Fri 10am – 4pmWebsite: www.livingmadeeasy.org.uk The Disabled Living Foundation is the national information service on equipment for older and disabled people. They provide health care professionals and the general public with advice on over 18,000 products that enable people to increase their independence […]
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Diverse Cymru

Address: 307-315 Cowbridge Road East, Canton, Cardiff CF5 1JD Telephone: 029 2036 8888 email:  [email protected] Diverse Cymru is a Welsh charity committed to supporting people faced with inequality and discrimination because of age, disability, gender identity and reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex and sexual orientation. Services include […]
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Emergency Duty Work Team (Cardiff and Vale of Glamorgan)

Emergency telephone number: 029 2078  8570 There is a Social Worker on duty to cover emergencies which may occur out of office hours. This line is open from 5.00pm to 8.30am, Monday to Thursday and from 4.30pm Friday to 8.30pm Monday.
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Financial Arrangements for the Cared for Person

There may come a time when the person you care for is no longer able to make decisions about their own financial affairs. In order to take over the responsibility for handling their affairs there are a number of things you will need to know about.
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Financial Help for People Caring at Home

This section has information on the following:Attendance Allowance Carers Allowance Council Tax Exemptions and Discounts Personal Independence Payment (PIP) Housing Benefit Blue Badge Scheme Income Support Attendance Allowance You can get Attendance Allowance if you’re 65 or over and the following apply: you have a physical disability (including sensory disability, eg blindness), a mental disability […]
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Forget-me-not Chorus

  The Forget-me-not Chorus supports people with dementia and their families through weekly singing sessions. They have choirs throughout Wales in communities, care homes and hospitals, running in person and online via Zoom. Virtual singing sessions are available for all to access free via their website. They warmly welcome anyone living with and alongside dementia […]
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General Practitioners

The family doctor or GP usually arranges for someone to see a specialist Consultant Psycho-geriatrician. GPs will only do this if they are reasonably sure that the person is suffering from a psychiatric condition and because early symptoms can vary so much, it is often difficult to be certain of this.  It is therefore very […]
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Guardianship

The purpose of guardianship is to enable patients with mental health needs  to receive community care within an authoritative framework. That framework should provide a minimum of constraint to allow the patient to achieve as independent a life as possible within the community, and lessen the risk of hospital re-admission. The guardian has the power […]
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Healthcare Inspectorate Wales (HIW) [s.120-121]

HIW is independent of the Hospital and carries out inspections of healthcare facilities, including the use of the Mental Health Act 1983 and the Deprivation of Liberty Safeguards. It carries out functions on behalf of the National Assembly for Wales. HIW uses a variety of people to carry out its work, including doctors, lawyers, nurses, […]
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Huntington’s Disease Association

Operations Co-ordinator: Danielle Ralton Tel: 0151 331 5444 Email :  [email protected] Website:  www.hda.org.uk The Huntington’s Disease Association exists to support people affected by the disease and to provide information and advice to professionals whose task it is to support Huntington’s disease families.
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In-Patient Services – Mental Health Services For Older People

There are 8 in-patient wards for older people’s mental health spread across three sites: University Hospital Llandough, the Iorwerth Jones Centre and Barry Hospital. Some of these wards are Acute Assessment Wards specialising in short-term care whilst the others are Extended Assessment Wards delivering longer periods of care. Acute Assessment Wards Mental Health Services for […]
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Independent Age

18 Avonmore Road, London W14 8RRTelephone: 0800 319 6789  Monday to Friday, 8am-6.30pm Saturday 9am-1pm Whatever happens as we get older, we all want to remain independent and live life on our own terms. That’s why, as well as offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your […]
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Memory Team

Academic Centre, Llandough Hospital, Penarth CF64 2XXContact: Team Secretary, Janet MorseTelephone: 029 2071 6961Fax: 029 2070 4244E-mail: [email protected] Cardiff Memory Team consists of: medical doctors, nurse specialists, clinical psychology and speech and language therapy staff. Cardiff Memory Team is a multi-professional team that specialises in the identification, assessment and management of older people with memory […]
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Mental Capacity Act 2005

The Mental Capacity Act 2005 provides the legal framework for acting and making decisions on behalf of individuals who lack the mental capacity to make particular decisions for themselves. Everyone working with and/or caring for an adult (aged 16 years and over) who may lack capacity to make specific decisions must comply with this Act […]
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Mental Health Act 1983

A brief summary The principal legislation which governs the formal detention and care of “mentally disordered” people in hospital in England and Wales, is the Mental Health Act 1983. On 3rd November 2008, a number of changes were made to the 1983 Act by the Mental Health Act 2007: these are reflected in what follows. […]
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Mental Health Act 1983 Code of Practice for Wales

This provides guidance to those people who operate the Mental Health Act and should be followed unless there are good reasons not to do so. The Code can be viewed on hospital wards and Mental Health Teams also have copies. For further information, guidance, etc about the Mental Health Act, please visit www.wales.nhs.uk/mentalhealthact1983
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Mental Health Services For Older People (MHSOP) Community Services

The Community Mental Health Teams provide first-line assessment and follow-up treatment and care to patients in the community with dementia, and elderly people with other mental health problems. The service is multi-professional and is Local Authority led. The Cardiff and Vale of Glamorgan Community Mental Health Teams MHSOP Community Services, Llanfair Unit, University Hospital Llandough, […]
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Mind Cymru

Mind Infoline: 0300 123 3393Mind Cymru office: 029 2039 5123 Website: www.mind.org.uk Email: [email protected]mind.org.uk We’re Mind. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. Our […]
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Mind in the Vale of Glamorgan

Mind in the Vale of Glamorgan NB Please check with Mind in the Vale with  regard to any changes COVID 19 may have made to the services listed below Main office: Mind in the Vale, 29 Tynewydd Road, Barry CF62 8HB Tel: 01446 730792  email:  [email protected] Website:  www.mindinthevale.org.uk Mind in the Vale of Glamorgan aims […]
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Nexus: carer & service user involvement in older people’s mental health

Telephone: 029 2022 2000 Email: [email protected] – Helen Joy, Involvement Officer (Cardiff)Email: [email protected] – Matthew Salisbury, Involvement Officer (Vale)Website: www.cavamh.org.uk “Carer and service user involvement in older people’s mental health services” Nexus is set up to involve & engage those who use older people’s mental health services & their carers to have a say in […]
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Other Late Life Mental Illness

In addition to dementia a number of mental health problems can occur in old age and people suffering from them may need support and treatment from specialist Mental Health Services for Older People. These include: PARAPHRENIA (or LATE ONSET PSYCHOSIS) –an illness occurring in old age which is characterised by fixed paranoid delusions, anxiety as […]
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Parkinson’s UK

215 Vauxhall Bridge Road, London SW1V 1EJ Telephone (switchboard): 020 7931 8080 Freephone confidential helpline: 0808 800 0303 (9am to 7pm, Monday to Friday, 10.00am to 2.30pm Saturday)Website: www.parkinsons.org.uk Parkinson’s UK brings people with Parkinson’s, their carers and families together via their network of local groups, website and free confidential helpline. Specialist nurses, their supporters […]
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Parkinson’s UK (Cardiff and Vale Services)

The Parkinson’s Local Adviser service (Delyth Pritchard) can be accessed via the Parkinson’s UK Helpline**Parkinson’s UK Helpline Telephone: 0808 800 0303 or Email: [email protected] (emails answered within 5 working days) Website: www.parkinsons.org.uk Parkinson’s Nurse Specialists in Cardiff and Vale Contact: Tracy Williams or Sandra MahonTelephone: 029 21824342 Our aim is to find a cure and […]
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Practical Guidelines For Caring For The Person With Dementia

A key to caring for someone with dementia is understanding that many or all of their problems arise from the illness from which they are suffering. Their loss of memory and skills and the behavioural problems they may experience are as a direct result of damage to their brain caused by the dementia. There is […]
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Practical Guidelines For Caring For The Person With Paraphrenia (Late Onset Psychosis)

People with late onset psychosis often develop strange ideas and delusions. For example the person may believe that their neighbours are persecuting them and that they can hear the neighbours talking about them throught the walls. The ideas can be quite bizarre e.g. an elderly lady may believe that there are people living in her […]
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Primary Mental Health Support Service (PMHSS)

The PMHSS is a service for people aged 18 or over living with common mental health difficulties, such as depression and anxiety. We accept referrals from GPs and other mental health teams. The service is for people who want to learn new ways of helping themselves. The service offers assessments and a range of interventions […]
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Protection of Vulnerable Adults from Abuse and Inappropriate Care

For several years, since the implementation of the Welsh Assembly Government guidance document ‘In Safe Hands (2000)’ and the development of the ‘South Wales Policy and Procedures for the Protection of Vulnerable Adults from Abuse and Inappropriate Care (2001)’ Cardiff and Vale Local Health Board, in partnership with the Local Authorities, Police and Care and […]
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Re-Live

Re-Live is an award-winning charity, based in Cardiff, providing a dynamic programme of Life Story Theatre, Arts in Health group work and experiential training. We offer online and in-room creative Life Story groups supporting people’s mental health and wellbeing. Currently, we are running the following online groups: Memoria – online Zoom group for people living […]
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Red Sea House

Contact Abdi Sugulle on 029 2048 0078 or Lukasz Kuziow Support Team Manager, Taff Housing Association, 307-315 Cowbridge Road East, Canton, Cardiff CF5 1JD, telephone: 029 2025 9176 email: [email protected] Red Sea House aims to provide good quality affordable housing for community elders. This scheme is designed for the needs of older people from the Black […]
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Revitalise – Respite holidays for disabled people and carers

Business Design Centre, 52 Upper Street, London N1 0QHTelephone: 0303 303 0145Website: http://revitalise.org.uk/ Revitalise is a national charity providing holidays for disabled people and their carers at three centres in Chigwell, Southampton and Southport. All centres are fully accessible and provide 24-hour on-call nurse-led care. Every holiday is full board and includes a range of […]
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Samaritans Cardiff & District

Cardiff & District Samaritans We’re here for you. Whoever you are, whatever you’re going through, we’re here to listen and provide you with confidential emotional support. Call us using our free phone number 116 123 day or night, 365 days a year. We also have a free-to-call Welsh language line, available from 7pm – 11pm, daily, […]
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Samaritans Cymru

Please note there is a local entry – Samaritans Cardiff & District with fuller information We’re here for you. Whoever you are, whatever you’re going through, we’re here to listen. Telephone: 116 123email: [email protected] Website: www.samaritans.org.uk Visit us – find your nearest branch on Samaritans.org
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Social Services and Well-being (Wales) Act 2014

The Social Services and Well-being (Wales) Act 2014 became Law on 1st May 2014 and implemented from 6th April 2016 and is intended to transform the way social services are delivered. The Act repeals the majority of previous community care legislation and is a new law that will affect: Adults Children Carers Health and social […]
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Solace Carer Support Groups

A number of weekly and monthly carer support groups, with a wide range of activities, run from the Solace base and within the Cardiff and Vale community, for carers to either come on their own or with those they care for.  For more information please telephone 029 2052 9848 (helpline) or 029 2052 9832 (office)
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Solace- Cardiff & Vale UHB

Are you a relative or friend of someone over the age of 65 years who has a diagnosis of a dementia or other mental health condition? If so, Solace could help [contact details at end of this entry] What is Solace? Solace is a service that sits within Mental Health Services for Older People at […]
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South Glamorgan Community Health Council

Contacts:- Mr Stephen Allen, Chief Officer, South Glamorgan Community Health Council, Pro-Copy Business Centre (Rear), Parc Ty Glas, Llanishen,CF14 5DU Office hours: Monday to Thursday 9.00am to 4.30pmFriday 9.00am to 4.00pmTelephone: 029 2075 0112 email: [email protected] The CHC Advocacy Service: The CHC Advocacy Service is a small team of staff who provide a complaints and […]
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Speech, Language And Communication

Speech and language therapy – support with communication, and eating, drinking and swallowing Speech and language therapists (SLTs) support people with memory problems, dementia, and related conditions, to live well by assessing their needs and delivering direct interventions to support communication, and eating, drinking and swallowing. SLTs also support and train other professionals to recognise […]
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Stroke Association

Stroke Association House, 240 City Road, London, EC1V 2PR Telephone: 020 7566 0300 Helpline: 0303 303 3100 (Monday to Wednesday: 8am-7pm. Tuesday and Friday: 9am-5pm, Saturday and Sunday 10am-1pm) Textphone: 18001 0303 3033 100 email:  [email protected] Website:  www.stroke.org.uk Stroke Association Wales, T? Cenydd, 45 Castle Street, Caerphilly, Caerffili CF83 1NZ Telephone: 029 2052 4400 The […]
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Telecare (Vale of Glamorgan) – Community Alarm Service

Telephone: 01446 700111 TeleV is a responsive and sensitive emergency alarm service provided 24 hours a day, 365 days a year by the local council. It offers peace of mind and improved personal safety and security to any member of the community who wishes to continue living independently. email:    [email protected] for more information.
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Telecare [Cardiff] – Community Alarm Service

Telecare CardiffCardiff Centre, Wilcox House, Dunleavy Drive, Cardiff Bay, CF11 0BA Telephone: 029 2053 7080 Telecare Cardiff is a 24-hour emergency response service provided by the local council. This service offers peace of mind to all those connected to the service 24 hours a day, 365 days a year and enables people to call instantly […]
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The Cinnamon Trust

10 Market Square, Hayle, Cornwall TR27 4HETelephone: 01736 757900Website: www.cinnamon.org.uk The Cinnamon Trust is a national charity involved in the provision of short-term care/fostering for pets of elderly or terminally ill people who are ill at home or needing to spend time in hospital. They can also arrange for a volunteer to undertake dog walking […]
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The Relatives & Residents Association

1 The Ivories, 6-18 Northampton Street, London N1 2HYTelephone: 020 7359 8148Website: www.relres.org The Relatives Association is an organisation of relatives and friends of older people in homes and long-stay hospitals. They can offer support and advice on the practical, financial and emotional aspects of caring for someone in a Home, as well as guidelines […]
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The Royal British Legion

Head Office: The Royal British Legion, 199 Borough Hill Street, London SE1 1AA Contact Centre helpline on 0808 802 8080 from 8am to 8pm, 7 days a week (calls are free from UK landlines and main mobile networks) for all enquiries. email: [email protected] Website: www.britishlegion.org.uk The Royal British Legion helps members of the Royal Navy, […]
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The Royal British Legion Veterans Gateway

Helpline: 0808 802 1212 available 24/7Website: www.veteransgateway.org.uk Puts veterans and their families in touch with organisations best placed to help with the information, advice and support that they need.
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The Stroke Association

The Stroke AssociationAssociate Director for Wales: Katie Chappelle029 2052 4400 The Stroke Association is the only national charity solely concerned with helping everyone affected by stroke. Our vision is to have a world where there are fewer strokes and all those touched by stroke get the help they need. We provide local support services for […]
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Vale of Glamorgan Veterans Advice Service

Contact: Phone / Ffôn: 07725704655 Email / E-bost: [email protected] [email protected] Twitter : @covenantwales Visit our Website at www.valeofglamorgan.gov.uk/VeteranAdvice Ewch i’n gwefan yn www.bromorgannwg.gov.uk/cyngorigynfilwyr Vale of Glamorgan Council, Civic Offices, Holton Road, Barry CF63 4RU Services offered: The Veterans Advice Service provides free, impartial, dedicated information, advice and support to members of the Armed Forces Community […]
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Veterans NHS Wales

The primary aim of Veterans’ NHS Wales is to improve the mental health and wellbeing of veterans with a service-related mental health problem. Any veteran living in Wales who has served at least one day with the British Military as either a regular service member or as a reservist who has a ‘service-related psychological injury’ […]
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Veterans’ Mental Health Support Group

Matthew SalisburyNexus, cavamh, 84 Glebe Street, Penarth, Cardiff, CF64 1EFTel: 029 2022 2000 Email: [email protected] The Veterans’ Mental Health Support Group was founded to give special consideration to the welfare of veterans. Veterans are defined as those who have undertaken at least one days paid service in the Armed Forces of this country, or Merchant […]
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Voluntary Emergency Service Transport (VEST)

Caroline Cook, VEST Transport, Unit 45 Portmanmoor Road Industrial Estate, Cardiff CF24 5HBTelephone: 029 2049 0335  email: [email protected] Website: www.vestcardiff.talktalk.net VEST provides door to door transport to people who are unable to access conventional transport due to old age, disability or isolation. Services are tailored for both groups and individuals, contact us for more information.
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Wales Dementia Helpline [C.A.L.L.]

See also C.A.L.L. Helpline for mental health support other than dementia Freephone: 0808 808 2235 (Open 24 hours a day) or text ‘help’ to 81066Website: www.dementiahelpline.org.uk Supporting carers & people living with dementia in Wales.Offering a confidential listening support service. The helpline offers emotional support to anyone, of any age, who is caring for someone […]
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What Is Dementia?

Dementia is a term used to describe the symptoms that occur when the brain is affected by a specific illness, such as Alzheimer’s disease, vascular dementia and many other rarer conditions. Symptoms of dementia include loss of memory, confusion and problems with speech and understanding. The word ‘Dementia’ simply means a loss or impairment of […]
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When Caring Ceases

When the person you care for dies you may need to arrange the funeral, return equipment, sort through personal belongings, contact the bank, benefits agency, local authority etc. It is important to give yourself time to deal with your emotions, as you will most probably be in shock, even if you were prepared for the […]
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Woodys Lodge

Contact:  Sian Woodland, Deputy CEO. Tel: 01446 781792  WOODY’S LODGE is based at Amelia Trust Farm, 5 Mile Lane, Barry CF62 3AS, and provides veterans and their families with a safe environment. Please contact us if you wish to visit.
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Young Onset Dementia

While dementia is generally regarded as an illness of old age it can affect younger people in their 40s and 50s and very rarely at an even younger age. Younger people are more likely to suffer from one of the rarer forms of dementia and Alzheimer’s disease is only diagnosed in one out of three […]
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Younger People With Dementia (Cardiff & The Vale)

Younger Onset Dementia (YOD) Team Dr Dragana Turic, Consultant Psychiatrist Cariad Unit, Barry Hospital, Colcot Road, Barry, CF62 8YH YOD Team Lead: Mark Jones Medical Secretary: Karen Warlow Telephone: 01446 454200 email: [email protected]  The Cardiff and Vale University Health Board Younger Onset Dementia Service is a specialist and dedicated service for people who receive a […]
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