Telephone Services/Helplines

Showing 26 results
Directory

Age Connects Cardiff and the Vale

Cardiff and the Vale Summary of aims & objectives: Age Connects Cardiff and the Vale will help and support older people, especially those who are vulnerable, isolated and in poverty. The charity’s aims are to:• Enable older people to secure and uphold their rights at times when they may be vulnerable.• Provide independent, accurate and […]

Al-Anon Family Groups (including Alateen)

All of Britain Voluntary sector. Self-help groups. Summary of aims and objectives: Al-Anon is worldwide and offers understanding and support for families and friends of problem drinkers, whether the alcoholic is still drinking or not. Services: Local group meetings can be accessed by contacting the helpline number below. This is open to receive calls from […]

Alcoholics Anonymous GB

All of Britain Self-help, Voluntary Sector, Local and National Summary of aims & objectives: Alcoholics Anonymous is a fellowship of men and women who share their experiences, strength and hope with each other so that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for […]

Alzheimer’s Society (South East Wales Locality)

Cardiff, Vale of Glamorgan, Merthyr Tydfil, Rhondda Cynon Taf. Registered Charity No. 296645 Summary of aims & objectives:  Alzheimer’s Society is the UK ‘s leading support and research charity for people with dementia, their families and carers. Alzheimer’s Society champions the rights of people living with dementia and the millions of people who care for […]

Atal y Fro (formerly Women’s Aid, Vale of Glamorgan)

Vale of Glamorgan Registered Charity No. 1034188 Summary of aims & objectives: Atal Y Fro is a unique organisation dedicated to the elimination of domestic abuse. We do this by:- Sustaining and developing work relations with partners & stakeholders Raising awareness, informing and educating communities in the Vale on Domestic Abuse, its causes, consequences and […]

Bawso

Wales Registered Charity No. 1084854. Company No. 3152590. Summary of aims & objectives: Bawso delivers specialist services to people from Black and Ethnic Minority (BME) backgrounds. Bawso’s aims are: To provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; To […]

Bipolar UK – Wales

Wales/UK Summary of aims & objectives: Bipolar UK is the national charity dedicated to supporting individuals affected by bipolar. Services: The services provided by Bipolar UK include: Support Line for anyone affected by bipolar including carers, relatives and friends. We will talk things through with you and look to find ways forward together. The number […]

Cardiff Advice (Citizens Advice)

Cardiff Voluntary sector. Summary of aims & objectives:  Cardiff Advice provides free independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination. Services: The service can provide advice on virtually any issue, including: Welfare benefits Debt Housing Family and Relationship Employment Law Immigration Discrimination and […]

Cardiff and Vale Citizens Advice (Vale Services)

Cardiff and Vale Registered Charity No. 1089294 Summary of aims & objectives: We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality […]

Cardiff Nightline

Cardiff University, Cardiff Metropolitan University, University of South Wales and the Royal Welsh College of Music and Drama. Voluntary organisation Summary of Aims and Objectives Nightline is a confidential listening and information service run by students of Cardiff University, the University of South Wales, Cardiff Metropolitan University and the Royal Welsh College of Music and […]

Carers Wales (a part of Carers UK)

Wales National Charity. Registered Charity No. 246329 Summary of aims & objectives: Carers Wales is here to improve carers’ lives and with Carers UK: We connect carers so no-one has to care alone – By joining us you become part of a community of carers who can support you through the ups and downs of […]

Cruse Bereavement Care

Cardiff & the Vale Voluntary sector. Registered Charity No. 208078 Summary of aims & objectives: Support for bereaved people of all ages. Services: One-to-one face to face bereavement support One-to-one telephone bereavement support Group bereavement support Friendship group in Cardiff Information and Assessment evening once a month National website: www.cruse.org.uk National helpline: 0808 808 1677 or […]

Home Access

Vale of Glamorgan Registered Charity No. 1057582 Summary of aims & objectives: To advise and help people to find accommodation in the Vale who are homeless, and threatened with homelessness or otherwise. To provide a bond deposit in the form of a bond certificate worth up to £275 Continued support when needed to settle into […]

Inroads Wellbeing Institute

Cardiff Registered Charity No. 1055701 Summary of aims & objectives: We are committed to promoting health and wellbeing for all. We aim to offer a confidential service, providing advice, support, information and counselling, to those affected by substance use/misuse (including family and friends) in the Vale of Glamorgan and Cardiff. Services: Opening hours: 9.30am-5pm, Monday […]

Mental Health Matters (MHM) Wales

Bridgend County Borough Registered Charity No. 1123842 Summary of aims & objectives: Mental Health Matters Wales works with people who have a mental health related issue, other voluntary organisations and statutory services to promote mental well-being and to ensure there is a comprehensive range of mental health services in Wales.. Services: Community Advocacy Over 50’s […]

Mind Cymru

Wales Wide Registered Charity No. 219830. Summary of aims & objectives: We’re Mind. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. Services: Our network of […]

New Pathways

South Wales Voluntary Sector Charity No. 1029186 Summary of aims & objectives: To relieve the mental and physical distress of women, men, children or young people who have suffered rape, sexual abuse or trauma, or have been affected by sexual crime. We aim to promote education and research into the subject of Sexual Abuse and […]

Parkinson’s UK (Cardiff and Vale Services)

Cardiff & Vale Registered Charity No. 258197. Summary of aims & objectives: Our aim is to find a cure and improve life for everybody affected by Parkinson’s Disease which is a complex, progressive, neurodegenerative condition that has a significant impact on all aspects of life for the person affected and their family. We do this […]

Parkinson’s UK Cymru

All of Wales Registered Charity No. 258197 Summary of Aims and Objectives: We are a part of the Parkinson’s UK national charity, our vision is to find a cure, and improve life for everyone affected by Parkinson’s. There are five key elements in what we do for all people affected by Parkinson’s: Research We fund […]

Relate Cymru

Wales Aims & Objectives: Building stronger relationships in Wales Services: We are an all-Wales charity offering relationship counselling services in individuals, couples, families and young people. We also cover psycho sexual therapy in some of our centres and a domestic violence perpetrator programme in some areas.To find out more information call  0300 003 2340.  Our lines […]

Samaritans

Cardiff & the Vale, and the Valleys Voluntary Organisation Charity No. 247419 Summary of aims & objectives: The Samaritans is a registered charity, founded in 1953, which provides confidential and emotional support to people in crisis. The Samaritans’ “Vision” is that fewer people die by suicide. We work to achieve this by being available at […]

SNAP Cymru

Wales-wide Voluntary Sector Organisation Summary of aims & objectives: To advance the education of people with special educational needs / disability To provide information, advice and support to enable children, young people and their parents or guardians to participate fully in society and to assist them in their understanding of relevant legislation and participation in […]

Tenovus Cancer Care

Wales wide Cancer Charity. Registered Charity No. 1054015 Summary of aims & objectives: Our ambitions: At Tenovus Cancer Care our aims are simple. We want to help prevent, treat and find a cure for cancer. We do this by offering support, advice and treatment to cancer patients and their loved ones. We also promote healthy lifestyles […]

Terrence Higgins Trust Cymru

South Wales Independent Voluntary Sector Summary of aims objectives: To reduce the spread of HIV and STIs and promote good sexual health To provide services which improve the health and quality of life of those affected To campaign for greater public understanding of the personal, social and medical impact of HIV and sexual ill health. […]

The Dyn Project

Cardiff Registered Charity No. 1071243 Summary of aims & objectives: The Dyn Project is a safety planning and advocacy service for gay, bisexual, transgender and heterosexual men who experience domestic abuse in the Cardiff area. We also operate a free confidential national helpline for men across Wales (0808 801 0321) and an information-based website (www.dynwales.org). […]

Welsh Tenants

Wales Not for profit company limited by guarantee. Summary of Aims & Objectives: Core Values Every tenant has a right to a decent quality affordable home, this is portrayed in our mission statement, ‘A decent quality affordable home, is a right not a privilege’. We uphold the principles of the Human Rights Act 1988 in […]
Showing 26 results
Directory Group

Age Connects Cardiff and the Vale

Cardiff and the Vale Summary of aims & objectives: Age Connects Cardiff and the Vale will help and support older people, especially those who are vulnerable, isolated and in poverty. The charity’s aims are to:• Enable older people to secure and uphold their rights at times when they may be vulnerable.• Provide independent, accurate and […]
A

Al-Anon Family Groups (including Alateen)

All of Britain Voluntary sector. Self-help groups. Summary of aims and objectives: Al-Anon is worldwide and offers understanding and support for families and friends of problem drinkers, whether the alcoholic is still drinking or not. Services: Local group meetings can be accessed by contacting the helpline number below. This is open to receive calls from […]
A

Alcoholics Anonymous GB

All of Britain Self-help, Voluntary Sector, Local and National Summary of aims & objectives: Alcoholics Anonymous is a fellowship of men and women who share their experiences, strength and hope with each other so that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for […]
A

Alzheimer’s Society (South East Wales Locality)

Cardiff, Vale of Glamorgan, Merthyr Tydfil, Rhondda Cynon Taf. Registered Charity No. 296645 Summary of aims & objectives:  Alzheimer’s Society is the UK ‘s leading support and research charity for people with dementia, their families and carers. Alzheimer’s Society champions the rights of people living with dementia and the millions of people who care for […]
A

Atal y Fro (formerly Women’s Aid, Vale of Glamorgan)

Vale of Glamorgan Registered Charity No. 1034188 Summary of aims & objectives: Atal Y Fro is a unique organisation dedicated to the elimination of domestic abuse. We do this by:- Sustaining and developing work relations with partners & stakeholders Raising awareness, informing and educating communities in the Vale on Domestic Abuse, its causes, consequences and […]
A

Bawso

Wales Registered Charity No. 1084854. Company No. 3152590. Summary of aims & objectives: Bawso delivers specialist services to people from Black and Ethnic Minority (BME) backgrounds. Bawso’s aims are: To provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; To […]
B

Bipolar UK – Wales

Wales/UK Summary of aims & objectives: Bipolar UK is the national charity dedicated to supporting individuals affected by bipolar. Services: The services provided by Bipolar UK include: Support Line for anyone affected by bipolar including carers, relatives and friends. We will talk things through with you and look to find ways forward together. The number […]
B

Cardiff Advice (Citizens Advice)

Cardiff Voluntary sector. Summary of aims & objectives:  Cardiff Advice provides free independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination. Services: The service can provide advice on virtually any issue, including: Welfare benefits Debt Housing Family and Relationship Employment Law Immigration Discrimination and […]
C

Cardiff and Vale Citizens Advice (Vale Services)

Cardiff and Vale Registered Charity No. 1089294 Summary of aims & objectives: We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality […]
C

Cardiff Nightline

Cardiff University, Cardiff Metropolitan University, University of South Wales and the Royal Welsh College of Music and Drama. Voluntary organisation Summary of Aims and Objectives Nightline is a confidential listening and information service run by students of Cardiff University, the University of South Wales, Cardiff Metropolitan University and the Royal Welsh College of Music and […]
C

Carers Wales (a part of Carers UK)

Wales National Charity. Registered Charity No. 246329 Summary of aims & objectives: Carers Wales is here to improve carers’ lives and with Carers UK: We connect carers so no-one has to care alone – By joining us you become part of a community of carers who can support you through the ups and downs of […]
C

Cruse Bereavement Care

Cardiff & the Vale Voluntary sector. Registered Charity No. 208078 Summary of aims & objectives: Support for bereaved people of all ages. Services: One-to-one face to face bereavement support One-to-one telephone bereavement support Group bereavement support Friendship group in Cardiff Information and Assessment evening once a month National website: www.cruse.org.uk National helpline: 0808 808 1677 or […]
C

Home Access

Vale of Glamorgan Registered Charity No. 1057582 Summary of aims & objectives: To advise and help people to find accommodation in the Vale who are homeless, and threatened with homelessness or otherwise. To provide a bond deposit in the form of a bond certificate worth up to £275 Continued support when needed to settle into […]
H

Inroads Wellbeing Institute

Cardiff Registered Charity No. 1055701 Summary of aims & objectives: We are committed to promoting health and wellbeing for all. We aim to offer a confidential service, providing advice, support, information and counselling, to those affected by substance use/misuse (including family and friends) in the Vale of Glamorgan and Cardiff. Services: Opening hours: 9.30am-5pm, Monday […]
I

Mental Health Matters (MHM) Wales

Bridgend County Borough Registered Charity No. 1123842 Summary of aims & objectives: Mental Health Matters Wales works with people who have a mental health related issue, other voluntary organisations and statutory services to promote mental well-being and to ensure there is a comprehensive range of mental health services in Wales.. Services: Community Advocacy Over 50’s […]
M

Mind Cymru

Wales Wide Registered Charity No. 219830. Summary of aims & objectives: We’re Mind. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. Services: Our network of […]
M

New Pathways

South Wales Voluntary Sector Charity No. 1029186 Summary of aims & objectives: To relieve the mental and physical distress of women, men, children or young people who have suffered rape, sexual abuse or trauma, or have been affected by sexual crime. We aim to promote education and research into the subject of Sexual Abuse and […]
N

Parkinson’s UK (Cardiff and Vale Services)

Cardiff & Vale Registered Charity No. 258197. Summary of aims & objectives: Our aim is to find a cure and improve life for everybody affected by Parkinson’s Disease which is a complex, progressive, neurodegenerative condition that has a significant impact on all aspects of life for the person affected and their family. We do this […]
P

Parkinson’s UK Cymru

All of Wales Registered Charity No. 258197 Summary of Aims and Objectives: We are a part of the Parkinson’s UK national charity, our vision is to find a cure, and improve life for everyone affected by Parkinson’s. There are five key elements in what we do for all people affected by Parkinson’s: Research We fund […]
P

Relate Cymru

Wales Aims & Objectives: Building stronger relationships in Wales Services: We are an all-Wales charity offering relationship counselling services in individuals, couples, families and young people. We also cover psycho sexual therapy in some of our centres and a domestic violence perpetrator programme in some areas.To find out more information call  0300 003 2340.  Our lines […]
R

Samaritans

Cardiff & the Vale, and the Valleys Voluntary Organisation Charity No. 247419 Summary of aims & objectives: The Samaritans is a registered charity, founded in 1953, which provides confidential and emotional support to people in crisis. The Samaritans’ “Vision” is that fewer people die by suicide. We work to achieve this by being available at […]
S

SNAP Cymru

Wales-wide Voluntary Sector Organisation Summary of aims & objectives: To advance the education of people with special educational needs / disability To provide information, advice and support to enable children, young people and their parents or guardians to participate fully in society and to assist them in their understanding of relevant legislation and participation in […]
S

Tenovus Cancer Care

Wales wide Cancer Charity. Registered Charity No. 1054015 Summary of aims & objectives: Our ambitions: At Tenovus Cancer Care our aims are simple. We want to help prevent, treat and find a cure for cancer. We do this by offering support, advice and treatment to cancer patients and their loved ones. We also promote healthy lifestyles […]
T

Terrence Higgins Trust Cymru

South Wales Independent Voluntary Sector Summary of aims objectives: To reduce the spread of HIV and STIs and promote good sexual health To provide services which improve the health and quality of life of those affected To campaign for greater public understanding of the personal, social and medical impact of HIV and sexual ill health. […]
T

The Dyn Project

Cardiff Registered Charity No. 1071243 Summary of aims & objectives: The Dyn Project is a safety planning and advocacy service for gay, bisexual, transgender and heterosexual men who experience domestic abuse in the Cardiff area. We also operate a free confidential national helpline for men across Wales (0808 801 0321) and an information-based website (www.dynwales.org). […]
T

Welsh Tenants

Wales Not for profit company limited by guarantee. Summary of Aims & Objectives: Core Values Every tenant has a right to a decent quality affordable home, this is portrayed in our mission statement, ‘A decent quality affordable home, is a right not a privilege’. We uphold the principles of the Human Rights Act 1988 in […]
W
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