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Mental Health Directory

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2 Wish

Voluntary Sector number 1149499.     2wish are a Wales-wide charity, which means we cover all of Wales. Our head office is in Llantrisant, South Wales, but we have staff working in West and North Wales too, which means that no matter where you live in Wales, we will be able to support you. We […]
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4Winds User Led Association

Voluntary Sector – User Led Group. Registered Charity No. 1071770     Summary     4Winds exists to provide an open-access, user led mental health resource service for people living in Cardiff and surrounding areas. We promote recovery through provision of recovery focused support, information and opportunities for involvement.   Aims & Objectives     […]
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Addiction Recovery Agency (ARA)

Cardiff & Vale of Glamorgan National Gambling Treatment Service Provider Wales. Charity offering free support Charity #1002224 Aims & Objectives: To offer free support and counselling to any individual who is experiencing gambling harms To offer free support and counselling for any individual whose life has been affected by someone’s gambling. To raise the awareness […]
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Admisson to Hospital

It is the intention of the Act that, wherever possible, people are admitted to hospital “informally”, i.e. without using the formal powers of the Act [Section 131]. In the event of a person being unwilling to go into hospital it may be possible to compulsorily detain them for assessment and/or treatment in the interests of […]
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Adoption

Adoption UK Helpline that offers practical suggestions, information and encouragement, or can point you in the right direction for specialist help, wherever you are in the process, whatever difficulties you are having. Helpline: 0300 666 0006 (Calls will be charged at standard network rates.) Options to select which nation Helpline you would like to talk […]
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Adult Mental Health Services

Cardiff Adult Services works in partnership with the Cardiff and Vale University Health Board in the Community Mental Health Teams (including the Community Forensic Team) and offers: Mental Health Care and Support Assessments Carers Assessments Information, Advice and Assistance Access to a range of support services that can help people to maintain their safety, wellbeing […]
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Adult Mental Health Services

Vale of Glamorgan Adult Services works in partnership with the Cardiff and Vale University Health Board in the Vale Mental Health Locality Team (including the Community Forensic Team) and offers: Mental Health Care and Support Assessments Carers Assessments Information, Advice and Assistance Access to a range of support services that can help people to maintain […]
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Advocacy Matters (Wales)

Cardiff and Vale of Glamorgan Registered Charity No. 1055211 Summary of aims & objectives: Advocacy Matters (Wales) provides a range of advocacy services including Independent Casework Advocacy for adults with a learning disability and / or Autism spectrum conditions in Cardiff and the Vale of Glamorgan. Independent Advocates support adults with a learning disability and/ or […]
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Advocacy Support Cymru Ltd

Registered Charity No. 1141999     Aims & Objectives     Our organisational vision is to be lead independent mental health & mental capacity advocacy organisation in Wales, being used as an authority on advocacy by agencies and Government. Our mission is to champion empowerment and rights through providing professional, independent and reliable mental health […]
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After Care [s.117]

It is the joint responsibility of both the Health Service and the Local Authority to provide aftercare for discharged patients previously detained under a treatment [not assessment] order. The form and extent of this aftercare is not defined by the legislation, but should be based on the patient’s needs. The patient and/or their family cannot […]
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Age Connects Cardiff and the Vale

Cardiff and the Vale Summary of aims & objectives: Age Connects Cardiff and the Vale will help and support older people, especially those who are vulnerable, isolated and in poverty. The charity’s aims are to: • Enable older people to secure and uphold their rights at times when they may be vulnerable. • Provide independent, […]
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Al-Anon Family Groups (including Alateen)

All of Britain Voluntary sector. Self-help groups. Summary of aims and objectives: Al-Anon is worldwide and offers understanding and support for families and friends of problem drinkers, whether the alcoholic is still drinking or not. Services: Please note that some meetings are currently being held online Local group meetings can be accessed by contacting the […]
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Alcohol and Drugs

Alcoholics Anonymous Tel: 0800 9177 650 (24hr helpline) Email: [email protected] Website: www.alcoholics-anonymous.org.uk Narcotics Anonymous Provides confidential advice to help people who consider themselves an addict and organises help groups where people can share their experience with other users. Open 10am-midnight (answerphone available outside these times) Tel: 0300 9991 212 Website: www.ukna.org Wales Drug and Alcohol Helpline […]
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Alcoholics Anonymous GB

All of Britain Self-help, Voluntary Sector, Local and National Summary of aims & objectives: Alcoholics Anonymous is a fellowship of men and women who share their experiences, strength and hope with each other so that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for […]
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Alzheimer’s Society – Wales Regional Office

Wales National voluntary organisation. Registered Charity No. 296645 Summary of aims & objectives: Provide help and support to people with dementia, carers and professionals. To provide support to localities across Wales. To give talks and presentations to carers and professionals. Campaigning to improve services. Services: Advice & information leaflets Details about localities across Wales as […]
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Alzheimer’s Society (South East Wales Locality)

Cardiff, Vale of Glamorgan, Merthyr Tydfil, Rhondda Cynon Taf. Registered Charity No. 296645 Summary of aims & objectives: Alzheimer’s Society is the UK ‘s leading support and research charity for people with dementia, their families and carers. Alzheimer’s Society champions the rights of people living with dementia and the millions of people who care for […]
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Amber Project (Church Army)

Cardiff, the Vale of Glamorgan and surrounding areas. Registered Charity No. 226226 Summary of aims & objectives: The Amber Project, which is based in Cardiff City Centre, works with young people aged 14-25 who have experience of self-harm. Services: The project offers both individual and group support, including: Counselling One-to-One Support Theatre Workshops Activity Based […]
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Anxiety & Phobias

Anxiety UK Anxiety UK offers support, advice and information on a range of anxiety and depression-related conditions. Tel: 03444 775 774  (Open Monday-Friday, 9.30am-5.30pm. Closed bank holidays.) Text support: 07537 416 905 Website: www.anxietyuk.org.uk No Panic No Panic is a registered charity which helps people who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and […]
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APCymru – Celebrating Neurodiversity

AP Cymru are striving to make the world a better place for neurodivergent children and young people. AP Cymru provides a toolkit of empowerment /guidance, knowledge and understanding through lived-experience via Support Services, Workshops, Training, Clinics and our Family Activity Programme. This enables and empowers the parent/carer with the necessary expertise and knowledge to remove […]
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Appointeeship

Appointeeship is where a person acts on behalf of another to receive their benefits and use the money to pay household expenses such as bills, food and personal items. The Department for Work and Pensions acting on behalf of the Secretary of State can authorise someone else to act on a person’s behalf if the […]
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Ategi

Cardiff and Vale of Glamorgan. Also Bridgend, Swansea, Neath, Port Talbot, Rhondda Cynon Taff & Caerphilly Aims & Objectives: Providing high quality services, Ategi is committed to –‘Supporting people to live their lives, their way.’ Based in South East Wales, Buckinghamshire,  and South Gloucestershire.  Ategi mainly supports people who have learning disabilities and/or mental health […]
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Autistic Spectrum Disorders

National Autistic Society The National Autistic Society provides a range of support, guidance and advice. For general enquiries regarding our charity, please contact the Supporter Relations team: Call 0207 833 2299 (Monday to Friday 10am-12pm and 1-3pm) Email [email protected] Website: https://www.autism.org.uk
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Barnardo’s Cymru

What we do Barnardo’s Cymru has been working in Wales for over a century. Our aim is to reach out to the most disadvantaged children, young people, families and communities in Wales to help ensure that every child has the best possible start in life. We try to ensure that every young person can realise […]
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Bawso

Wales Registered Charity No. 1084854. Company No. 3152590. Summary of aims & objectives: Bawso delivers specialist services to people from Black and Ethnic Minority (BME) backgrounds. Bawso’s aims are: To provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; To […]
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Bereavement

The Compassionate Friends TCF is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other bereaved parents, siblings, and grandparents who have suffered the death of a child/children. Helpline: 0345 123 2304 (open 10am-4pm, 7pm-10pm) Email: [email protected] Website: www.tcf.org.uk Website for siblings: www.tcfsiblingsupport.org.uk Cruse Bereavement Care Helpline: 0808 […]
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Black and Minority Ethnic Support

Muslim Community Helpline An independent emotional support service for Muslims provided by experienced former-MWHL counsellors. This service provides spiritual counselling, referrals to consultants and all forms of help. Service Hours: Monday to Friday, 10 am to 1 pm (core hours). Extended service: Wednesdays 6 pm to 8 pm (male counsellor, pre-booking required) & Fridays (1 […]
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Breathe – a Platfform Project

Cardiff Registered Charity No. 1000889 Summary of aims & objectives: Breathe works with people and organisations. We offer counselling, training around mental health and wellbeing, and solutions informed by the latest research. In 2018 we founded Breathe, our unique counselling and wellbeing centre based in Cardiff. All profits from Breathe are reinvested into Platfform, helping to further fund our work […]
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Cardiff and the Vale Drug and Alcohol Service (CAVDAS)

CAVDAS is an alliance between Barod, Kaleidoscope and Recovery Cymru strategic partners G4S and Pobl. CAVDAS Alliance has been commissioned by the Cardiff and Vale Substance Misuse Area Planning board. CAVDAS services will deliver specialist support and interventions across Youth Justice Services, Multi-Disciplinary Team (MDT) Cardiff Council Housing Services, Counselling, Recovery and Aftercare, Volunteering and […]
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Cardiff and Vale Area Planning Board

The APB exists to ensure that the substance misuse-related needs in the Vale of Glamorgan and Cardiff are met. In compliance with the Core Standards for Substance Misuse, the APB ensures the strategic direction and work programme for substance misuse is consistent with and informed by evidence of need and evidence of effectiveness. The APB […]
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Cardiff and Vale Citizens Advice (Vale Services)

Cardiff and Vale Registered Charity No. 1089294 Summary of aims & objectives: We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality […]
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Cardiff and Vale Eating Disorders Service (C&V EDS)

  Services   The C&V EDS is an outpatient service for people with eating disorders in Cardiff and Vale University Health Board (UHB). The Service comprises of 2 elements:   Eating Disorders Specialist Outpatient Treatment Team (EDSOTT): Provides consultation to the Community Mental Health Teams (CMHT), joint working and time limited specialist psychological and dietetic […]
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Cardiff CAB (Citizens Advice)

Registered charity number: 279057   Summary of aims & objectives: Cardiff Advice provides free independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.     Services: The service can provide advice on virtually any issue, including: Welfare benefits Debt Housing Family and Relationship Employment […]
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Cardiff Library Hub (Advice Hub)

Cardiff Services: Cardiff ​Hubs and Libraries are offering:   Advice Appointments Access to a PC Click & Collect library service A book browsing service​​​​​​​​​​​​​​​ for library members To access a Hub for advice and services you nee​d to make an appointment. You do not need an appointment to pick up recycling or food waste bags. […]
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Cardiff Mind Ltd

  Area Covered: Cardiff residents only Voluntary Sector Agency No.1020633 Mission Statement and Aims: Cardiff Mind promotes positive mental wellbeing through empowering and supporting people to access opportunities to give them independence and quality of life. Aims To provide services that place the consumer at their centre and that enable the consumer to discover and […]
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Cardiff Nightline

Currently closed due to Covid-19 Cardiff University, Cardiff Metropolitan University, University of South Wales and the Royal Welsh College of Music and Drama. Voluntary organisation Summary of Aims and Objectives Nightline is a confidential listening and information service run by students of Cardiff University, the University of South Wales, Cardiff Metropolitan University and the Royal […]
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Cardiff People First

Cardiff Registered Charity No. 1109221 Summary of aims and objectives: We are run by and for people with a learning disability in Cardiff and we speak up for ourselves. We stand up for our rights and campaign to change attitudes, get better services and enjoy more opportunities. Services: Training courses and consultations for other organisations […]
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Cardiff Third Sector Council

Cardiff Registered Charity No. 1068623 Summary of aims & objectives: Cardiff Third Sector Council (C3SC) is the umbrella organisation that promotes, supports and represents the voluntary sector in Cardiff. We provide services, support, training and advice to local charities, voluntary organisations, community groups and social enterprises, and foster relationships within the sector and between the […]
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Cardiff West CMHT (Pendine Centre)

The Pendine Centre, 124-126 Cowbridge Road West, Cardiff Tel: 02921 847711  Fax: 029 2057 8450 ____________ Caerau Lane Surgery Caerau Lane, Ely, Cardiff, CF5 5HJ Tel: 029 2059 1855 ____________ Danescourt Surgery 4 Rachel Close, Danescourt, Cardiff, CF5 2SH Tel: 029 2057 8686 ____________ Ely Bridge Surgery 23 Mill Rd, Ely, Cardiff, CF5 4AE Tel: […]
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Cardiff Women’s Aid

Cardiff Women’s Aid provides needs-based support and a place of safety for all women and children experiencing and at-risk of gender-based violence. We work alongside survivors to create change, raising awareness of the causes and consequences of violence against women and girls. We work in partnership with others to prevent gender-based violence and promote equality. […]
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Care & Repair Cardiff and the Vale

Cardiff & Vale Voluntary Sector. Summary of aims & objectives: Care & Repair Cardiff and the Vale exists to help older people to repair, adapt and maintain their homes thereby enabling them to live as independently as possible with increased safety, security, warmth and comfort. Services: The core Casework Service is the focal point of […]
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Carers

Carers UK Provides advice on dealing with stresses and strains and financial problems that caring can bring. Advice also available for young carers. Helpline open Monday to Friday, 9am – 6pm Tel: 0808 808 7777 Email: [email protected] Carers can write for advice, if they wish, to; River House, Ynys Bridge Court, Gwaelod y Garth, Cardiff, […]
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Carers (Equal Opportunities) Act 2004

The Act gives Carers more choice and opportunities to lead a more fulfilling life, by ensuring that they receive information about their rights to assessment, and to training and work opportunities. It should achieve three main things: Ensure that work, life-long learning and leisure are considered when a carer is assessed Give local authorities new […]
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Carers Wales (a part of Carers UK)

Wales National Charity. Registered Charity No. 246329 Summary of aims & objectives: Carers Wales is here to improve carers’ lives and with Carers UK: We connect carers so no-one has to care alone – By joining us you become part of a community of carers who can support you through the ups and downs of […]
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cavamh (Cardiff and Vale Action for Mental Health)

Cardiff & the Vale Local Mental Health Development Service. Registered Charity No. 1148312. Company No. 8000094 Summary of aims & objectives: Cavamh works to progress mental health services by service user, carer and voluntary sector involvement, through networking, liaison with planners, providers and commissioners, and providing information, training and developmental support for organisations and service […]
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Children, Families & Young People

Childline Free helpline for children up the age of 18 to provide confidential counselling for any child or young person with any problem. 24hr freephone number Tel: 0800 1111 Childline also provides counselling by letter at: Childline, Freepost 1111, London, N1 0BR Website: www.childline.org.uk Contact-a-Family Telephone service for parents and carers of children with disabilities […]
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Church Army

Cardiff and immediate surrounding areas Registered Charity No. 226226 & SC040457 Summary of aims & objectives: To provide safe and secure accommodation To provide in partnership relevant support in developing independent living skills To provide in partnership relevant support in accessing training or employment or re-entering education Exit support To use all models of good […]
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Community Addiction Unit (C.A.U.)

The Community Addiction Unit provides the following services to Cardiff and the Eastern Vale of Glamorgan: Maintenance prescribing programmes Community alcohol/drug Detoxifications In-patient drug/alcohol Detoxifications Therapeutic Day Programme Psychiatric Assessment Psychological Treatments for Alcohol Clients Health Screens – Hepatitis B, C, HIV Urine Screening Blood Investigations Harm Reduction Service Needle Exchange Sexual Health Advice and […]
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Community Care & Wellbeing Service [CCAWS]

CCAWS – Charity No. 1177025, Voluntary Sector. Area: Cardiff & South East Wales Aims & Objectives CCAWS is a local mental health charity based in Cardiff supporting the diverse communities of Cardiff & South East Wales. We are a multi-linguistic and culturally sensitive mental health and wellbeing service, specialising in support for people from BAME […]
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Community Mental Health Teams (CMHTs) for Older People

The Community Mental Health Teams provide first-line assessment and follow-up treatment and care to patients in the community with dementia, and elderly people with other mental health problems. The service is multi-professional and is Local Authority led. The Cardiff and Vale of Glamorgan Community Mental Health Teams MHSOP Community Services, Llanfair Unit, University Hospital Llandough, […]
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Concern Cymru

Cardiff, Pontypridd, Mountain Ash, Sully and Afan Valley Registered Charity number: 1182469 Summary of aims & objectives: Our purpose is to provide a safe, non judgemental service to anyone regardless of race, creed or religion. We are a free at the point of need to any person who needs a listening ear. Services: We provide […]
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Consent to treatment

For patients detained under the Mental Health Act 1983, Part IV of the Act goes to some lengths to ensure that patients comprehend the nature of planned treatment programmes. Drug treatment for mental disorder may be given to a patient with or without the patient’s consent during the first three months of detention in hospital. […]
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Counselling / Psychotherapy / Talking Treatments

Childline Free helpline for children up the age of 18 to provide confidential counselling for any child or young person with any problem. 24hr freephone number Tel: 0800 1111 Childline also provides counselling by letter at: Childline, Freepost 1111, London, N1 0BR Website: www.childline.org.uk Kooth Available for 11-18 year olds in Cardiff, Kooth provides an […]
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Counselling Service in Primary Care

The Primary Care Counselling Service provides brief focussed counselling, extended counselling, and IPT for clients referred by their GP with low mood, depression and associated anxiety. Counsellors can also provide information and links to other primary care and third sector services. The Primary Care Counselling Service is managed from a base at CRI, Cardiff. The […]
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Counselling Services in Cardiff and Vale of Glamorgan – free booklet!

Free download available – see below. This booklet covers Counselling Services provided in Cardiff and the Vale of Glamorgan. Statutory and voluntary sector (formerly voluntary sector) services are shown. Please note that Cardiff Mind still produce the blue list (formerly pink!) of private sector counselling services. As always we welcome comments/services to add/updates. added August […]
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Court of Protection

The Court of Protection is a specialist court to deal with decision-making for adults (and children in a few cases) who may lack capacity to make specific decisions for themselves. The new Court of Protection replaces the old court of the same name, which only dealt with decisions about the property and financial affairs of […]
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Crisis House

The Crisis House is a jointly funded project between Platfform, and Cardiff & Vale University Health Board. The aim of the project is to provide short term crisis accommodation for individuals with severe and enduring mental illness who are expeiencing a crisis in their mental health. The project seeks to provide a holistic approach to […]
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Crisis Recovery Unit

The Crisis Recovery Unit (CRU) offers a service to people who are receiving support from the Crisis Resolution Home Treatment Teams that operate in Cardiff and the Vale of Glamorgan. The CRU provides assessment, therapeutic intervention and support, in a compassion focussed environment for individuals experiencing mental health crisis. It is designed to provide a […]
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Crisis Resolution and Home Treatment Teams (CRHT Teams)

The CRHT Teams have two core functions; Gate keeping assessments and home treatment. The team act as ‘gatekeepers’ to adult inpatient mental health services, rapidly assessing individuals with acute mental health needs. Arranging admissions to hospital where indicated and when not advises of alternative options available which will meet individuals needs. One of the alternative […]
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Cruse Bereavement Care

Cardiff & the Vale Voluntary sector. Registered Charity No. 208078 Summary of aims & objectives: Support for bereaved people of all ages. Services: One-to-one face to face bereavement support One-to-one telephone bereavement support Group bereavement support Friendship group in Cardiff Information and Assessment evening once a month National website: www.cruse.org.uk National helpline: 0808 808 1677 or […]
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DASH

Bridgend area DASH is an independent charity based in Bridgend since 1983 Summary of aims & objectives: DASH exists to reduce harm to people affected by substance misuse. The Project: Offers free and confidential advice and support to residents of the Bridgend area Offers a service that is professional, friendly and respectful We do not […]
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Day Hospitals

ARU Day Service (Tier 1) Assessment and Recovery Unit, University Hospital Llandough, CF64 2XXWard Manager : Rebecca Farman Telephone: 029 2071 5829 Turnbull Day Hospital (Tier 2)Turnbull Day Hospital, St Davids Hospital, CardiffWard Manager : Lena MearsTelephone: 029 2053 5854 Morfa Day Hospital (Tier 2)Morfa Day Unit, Barry HospitalWard Manager: Lena MearsTelephone 01446 704 099
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Dementia

Alzheimer’s Society National Dementia Helpline  If you have concerns about Alzheimer’s disease or about any other form of dementia, Alzheimer’s Society National Dementia Helpline can provide information, support, guidance and signposting to other appropriate organisations. Online and email advice is also available. Helpline opening times: 9am – 8pm Monday to Wednesday 9am – 5pm on […]
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Department of Liaison Psychiatry

Services: The Department provides a service to the medical wards at the University Hospital of Wales, Rookwood Hospital and Cardiff Royal Infirmary, as well as to Holme Tower. Patients between the ages of 16 and 65 are assessed as inpatients by the medical staff. Psychiatric liaison nurses assess inpatients at the Cardiff Poisons Unit at […]
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Depression

Bipolar UK Offer information and advice on bipolar. Open 9am-5pm, Monday-Friday. Tel: 020 7931 6480 Wales office: 01633 244 244 Individuals can also access support using the online e-community available at www.bipolaruk.org.uk/e-community Website: www.bipolaruk.org.uk Email: [email protected]   SADA (Seasonal Affective Disorder Association) SADA is the UK’s only non-commercial support organisation for Seasonal Affective Disorder, a […]
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Deprivation of Liberty Safeguards [DoLS]

DoLS are a part of the Mental Capacity Act 2005 that provide a means of lawfully depriving someone of their liberty in either a hospital or care home, if it is in their best interests and is the least restrictive way of keeping the person safe from harm. People may only be lawfully deprived of […]
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DEWIS Centre for Independent Living

Vale of Glamorgan. Also Rhondda Cynon Taff, Merthyr Tydfil, Cardiff Registered Charity No. 1098229 Aims & Objectives: Supporting the independent lifestyle of disabled people Wales. Services: Direct Payments Support Managaed accounts Payroll services Training Advocacy – Newport, Conwy, Pembrokeshire, Denbighshire, Powys, Rhondda Cynon Taff Referrals: Social worker referral / self referral Contact: Amber House, Upper […]
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Disability

Changing Faces Support Service Provides free and confidential help, support and information for anyone who has a disfigurement, their families and friends. Open 10am-4pm, Monday-Friday. Tel: 0300 012 0275 Email: [email protected] Website: www.changingfaces.org.uk
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Discharge from Hospital

Informal patients may discharge themselves at any time. Patients detained under compulsory orders may be discharged when their ‘Section’ expires, or prior to this at the discretion of the Responsible Clinician. The patient’s nearest relative may apply to discharge a detained patient by giving 72 hours notice in writing to the Hospital Managers. This notice […]
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Diverse Cymru – Have your say engagement

What we do Bringing together people from diverse communities to encourage skills and hare information on services and how decision making works in Wales. Focus groups and engagement events on a wide-range of topics and consultations relevant to people from diverse communities. Providing opportunities for people to get involved directly in decision-making and supporting them […]
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Diverse Cymru – training, consultancy and research

What we do Training on a wide-range of equality and diversity related topics to public, private and third sector organisations. Courses range from introduction to equality and diversity and mental health awareness, to Equality Act 2010, Equality Impact Assessments, and engaging diverse communities. Courses can be tailored to each client’s needs and learning outcomes. Consultancy […]
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Domestic Violence

Domestic Violence Helpline from Welsh Womens Aid Free to call from payphones & landlines (and from most mobiles, check with your service provider). Gives support to women experiencing domestic violence and makes referrals to different refuges. This is a 24 hour helpline. Live Fear Free Helpline 0808 80 10 800 We can support you in […]
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Eating Disorders

beat (formally the Eating Disorders Association) Provides information, help and support for people affected by eating disorders. Offers a range of services including helplines, self help network and membership. Helplines open 365 days a year 9.00am-8.00pm Mon-Fri 4.00pm-8.00pm Weekends and Bank Holiday Wales 0808 8010433 Email: [email protected] Website: www.b-eat.co.uk
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Education Programme for Patients and Carers (EPP)

Free NHS, Self-Help programme for anyone with long-term health conditions (physical or mental health) or unpaid carers looking after a friend or family member. Aims & Objectives: The aim of the programme is to learn new skills to help self-manage long-term health conditions or being a carer. Cardiff and Vale Provide 6 week courses (2½ […]
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Effro

Effro offers a wide range of dementia related training opportunities, throughout Wales. Effro leads group sessions in Care homes, or anywhere where there is a community of people with dementia, (within our area of service); sessions are underpinned by theories such as Cognitive Stimulation Therapy and Reminiscence Therapy and intended to be multi-sensory, fun environments […]
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Emergency Duty Team

This is an out of hours service, available: Monday-Thursday, 5.00pm-8.30am Weekend: Friday 4.30pm until Monday 8.30am Contact: Telephone: 029 2078 8570
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Emergency Duty Team

The Emergency Duty Team (out of hours) inclusive of Approved Mental Health Professionals are provided by Cardiff on behalf of the Vale of Glamorgan. This out of hours service is available: Monday-Thursday, 5.00pm-8.30am Weekend: Friday 4.30pm until Monday 8.30am  
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Emotional Distress

HOPELineUK HOPELineUK is staffed by professionally qualified advisers who can give support, practical advice and information to anyone who is concerned that a young person they know may be suicidal. 10am–5pm and 7pm-10pm Mon-Fri. 2pm-5pm Sat & Sun. If the helpline is busy or outside these hours you can leave a message on the answer […]
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Emotional Wellbeing & Mental Health Children, Young People and Family Health Services Cardiff and Vale University Health Board

    Aims & Objectives   Previously emotional wellbeing services for young people were delivered by Cwm Taf University Health Board. Primary Mental Health and SCAMHS repatriated to Cardiff and Vale University Health Board in 2016 and 2019 respectively.   Our objective is to provide an integrated children and young people’s emotional wellbeing and mental […]
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Epilepsy

Epilepsy Offers information, advice and listening support to sufferers of epilepsy. Run by the British Epilepsy Association. Admin number: 0113 391 0300 Freephone helpline open Mon-Thurs 9am-4.30pm & Fri 9am-4pm Tel: 0808 800 Offers Advice and Information, Virtual Groups and Specialised support Website: www.epilepsy.org.uk National Society for Epilepsy Helpline for people with epilepsy, their families, […]
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FAN [Friends and Neighbours Groups]

Charity No. 1134900 Cardiff, Barry Aims & Objectives: To promote religious and racial harmony by developing and strengthening good relations between individuals of all beliefs, races and cultures, thus fostering a spirit of kinship, mutual understanding and respect among the peoples of the world Services: The FAN Charity promotes the development of sustainable, FAN (Friends […]
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Floating Support Team

Aims and Objectives: This Team aims: To assist and enable vulnerable people in Council and private tenancies in the Cardiff area to live independently. To minimise the risk of tenants failing in their tenancies. To work in partnership with statutory and voluntary organisations. To ensure that vulnerable individuals receive support as and when appropriate which […]
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Gambling

Gamblers Anonymous Gives free confidential advice to anyone affected, directly or indirectly, by gambling. Helpline 0330 094 0322 Website: www.gamblersanonymous.org.uk Gamcare Offers free confidential telephone advice and counselling to anyone who feels they may have a problem with gambling. Also online support- forum, chat-room, and information. Helpline open 24 hours a day, 7 days a […]
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Glamorgan Voluntary Services (GVS)

Vale of Glamorgan (some Vale and Cardiff service areas covered) Voluntary organisation. Registered Charity No. 1163193. Company No. 9517850. Summary of aims & objectives: GVS is an independent charity and has a flourishing membership of voluntary and community organisations active in the Vale of Glamorgan. We help to improve the quality of life of people […]
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Good Neighbours in North Cardiff

Cardiff Local community support Summary of aims & objectives: To provide support to those living in Llanishen, Thornhill, Lisvane, Lakeside, Roath Park, Cyncoed (West), and Heath who are elderly, disabled, infirm or who have special needs. Services: Transport  Shopping  Companionship General advice Referrals: Via website (www.goodneighboursinnorthcardiff.co.uk) or phone (see below). Contacts: Good Neighbours in North […]
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Guardianship

The purpose of guardianship is to enable patients to receive community care within an authoritative framework. That framework should provide a minimum of constraint to allow the patient to achieve as independent a life as possible within the community, and lessen the risk of hospital re-admission. As such, with the exception of the power to […]
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Hafal (Cardiff& Vale) part of Adferiad Recovery

Hafal is now part of Adferiad Recovery  Cardiff & Vale Voluntary sector. Summary of aims & objectives: Hafal Cardiff helps people with serious mental illness and their families to work towards recovery. All our services are underpinned by Hafal’s Recovery Programme which empowers clients and families to take control of their lives and achieve recovery. […]
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Headway Cardiff & South East Wales

South East Wales Charity No. 1063221 Summary of aims & objectives: Provides support for adults with acquired brain injury and their families living in South East Wales. This includes information and advice, sign posting, welfare benefits, counselling, community social and activity groups, and a specialist Independence and Wellbeing Centre. Is there a charge to use […]
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Health

Mens Health Helpline Open Mon, 7pm – 9pm (nurse available) Tel: 020 8995 4448 NHS Direct 24 hour hotline providing a confidential service from a qualified nurse on any health queries. Open 7 days a week 365 days a year. Tel: 111 Telephone: Tel: 0845 46 47 Website: www.nhsdirect.wales.nhs.uk Sexual Health Information Line Provides advice […]
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Healthcare Inspectorate Wales

Healthcare Inspectorate Wales is independent of the Hospital. It is a special Health Authority that carries out functions on behalf of the Secretary of State and the National Assembly for Wales. The Inspectorate performs functions of a public nature and is therefore a “public authority” for the purposes of the Human Rights Act 1998. The […]
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Henna Foundation

UK-wide Registered Charity Summary of aims & objectives: The Henna Foundation is a national registered charity committed to strengthening families within Muslim communities. Special attention and support is given to meet the needs of Muslim women, young people and children, ensuring that the Foundation acts as brokers, supporting positive engagement between marginalised sections of Muslim […]
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Hourglass Cymru

Hourglass Cymru is the only national charity dedicated to calling time on the harm and abuse of older people. We support those experiencing (or at risk of) harm, as well as raising awareness and advocating effective prevention. We’re part of the UK-wide organisation Hourglass, previously Action on Elder Abuse – the only charity in the […]
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Housing

Shelter Cymru’s national LGBT housing helpline will provide targeted housing advice and support for lesbian, gay, bisexual and transgender people across the whole of Wales. The urgent helpline number is 08000 495 495 Open 9am-2.30pm Mon – Fri People can also email [email protected] We also have a new facebook account which we are contactable on, […]
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Huggard

Cardiff Homeless – Registered Charity No. 703074 Summary of aims & objectives: Our main aim is to provide warmth, shelter, support, advice and companionship to homeless and vulnerable people. Services: Huggard operate an Open Access Service Centre which is open from 8.30am – 7.30pm seven days a week providing access to: Advocacy Service Substance Misuse […]
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In-Patient Services

There are 8 in-patient wards for older people’s mental health spread across three sites: University Hospital Llandough, the Iorwerth Jones Centre and Barry Hospital. Some of these wards are Acute Assessment Wards specialising in short-term care whilst the others are Extended Assessment Wards delivering longer periods of care. Acute Assessment Wards Mental Health Services for […]
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Inpatient Services

Services: Supporting the Community Mental Health Teams (CMHTs) are a number of inpatient facilities: Crisis Assessment Ward – based at Cedar Ward, Hafan y Coed Locality Wards – based at Hafan y Coed There is also a five bedded Intensive Care Service within Hafan y Coed for clients needing higher levels of nursing and medical […]
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Lasting Power of Attorney

Only adults aged 18 or over can make an LPA, and they can only makean LPA if they have the capacity to do so. 1. Personal welfare LPAsLPAs can be used to appoint attorneys to make decisions about personal welfare, which can include healthcare and medical treatment decisions. The standard form for personal welfare LPAs […]
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Legal Advice

Liberty – Legal Advice Line Liberty runs a telephone advice line for members of the public who have queries about public law and human rights. The line is staffed by volunteer solicitors and barristers. Mon 6pm-8pm Tues 12pm-2pm Thurs 6pm-8pm Tel: 0800 988 8177 Liberty House,26-30 Strutton Ground, London SW1P 2HR Website: www.liberty-human-rights.org.uk Mind Legal […]
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Liaison Psychiatry Older People (LPOP)

Liaison Psychiatry Older People (LPOP) work closely with patients aged over 65 in the 4 general hospitals of Cardiff and Vale University Health Board. These include University Hospital Wales, University Hospital Llandough, Barry Hospital and St Davids. The team use a model of care known as RAID which stands for Rapid Assessment, Interface and Discharge. […]
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Low Secure and Community Forensic Services

The Low Secure and Community Forensic Service, inclusive of a Court Assessment Scheme, Prison Inreach/Outreach Service and a Mental Health Probation Worker, is based at Whitchurch Hospital, Cardiff. These are multi-professional teams, including Social Workers, that provide specialist mental health assessment, treatment and support to mentally disordered offenders and those at risk of offending in […]
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Memory Team

Service: Cardiff Memory Team consists of: medical doctors, nurse specialists, clinical psychology and speech and language therapy staff.Cardiff Memory Team is a multi-professional team that specialises in the identification, assessment and management of older people with memory problems. They will arrange for a person with memory problems or other cognitive problems to have a full […]
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Mental Capacity Act 2005

The Mental Capacity Act 2005 provides the legal framework for acting and making decisions on behalf of individuals who lack the mental capacity to make particular decisions for themselves. Everyone working with and/or caring for an adult who may lack capacity to make specific decisions must comply with this Act when making decisions or acting […]
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Mental Health

Assist (Assistance Support and Self Help in surviving Trauma)  Telephone support and counselling for people experiencing post traumatic stress disorder (PTSD). Also provide face to face counselling and support, early intervention and clinical assessment for PTSD & anything trauma related.Office number: 01788 551919 Answer service – leave message and they will get back to caller. […]
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Mental Health Act 1983 Code of Practice for Wales

From 3rd November 2008, there was a new Code of Practice for Wales. This provides guidance to those people who operate the Mental Health Act and should be followed unless there are good reasons not to do so. The Code can be viewed on hospital wards, Mental Health Teams have copies and it can also […]
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Mental Health and Wellbeing

Mental wellbeing isn’t about being cured of psychological problems like depression or anxiety, it’s… …taking steps in the right direction. Stepiau is a service developed by the Primary Mental Health Support Service (PMHSS) for Cardiff and the Vale of Glamorgan. Stepiau primarily provides accessible self help resources and links to local services as a first […]
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Mental Health Foundation – Wales

Wales Registered Charity No. 801130 Summary of aims & objectives: We are working towards a world with good mental health, and ending the inequalities that face people experiencing mental health problems, living with learning disabilities or reduced mental capacity. We develop and run research and delivery programmes across the UK that have, for more than […]
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Mental Health Matters (MHM) Wales

Bridgend County Borough Registered Charity No. 1123842 Summary of aims & objectives: Mental Health Matters Wales works with people who have a mental health related issue, other voluntary organisations and statutory services to promote mental well-being and to ensure there is a comprehensive range of mental health services in Wales.. Services: Community Advocacy Over 50’s […]
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Mental Health Occupational Therapy Service

Cardiff and the Vale of Glamorgan Aims & Objectives: Occupational therapists work with the person to participate in meaningful occupations in their environments – to enable them to do the things they want or need. The Occupational Therapy Service offers needs led therapeutic interventions to adults and older people with mental health problems to facilitate […]
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Mental Health Review Tribunals

The Mental Health Review Tribunal is a part of the Court system and is responsible for hearing patient appeals against detention. Tribunal panel members consist of a legal member, a medical member, and a lay member. All have experience considered suitable by the Lord Chancellor. Patients detained under Section 2, 3, 7 [Guardianship] and 17 […]
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Mind Cymru

Wales Wide Registered Charity No. 219830. Summary of aims & objectives: We’re Mind. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. Services: Our network of […]
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Mind in the Vale of Glamorgan

Vale of Glamorgan Voluntary Organisation. Registered Charity No. 1066411 Summary of aims & objectives: Mind in the Vale of Glamorgan aims to develop services which: Are based on the wishes, needs and rights of people who use the service Work to support and empower people with mental health problems Assist in developing ‘good practice’ in […]
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Money

National Debt Line Tel: 0808 8084000 Website: www.nationaldebtline.co.uk Consumer Credit Counselling Service Free resource for families and individuals with debt problems. The website includes CCCS Debt Remedy online debt counselling service. This service is completely free, you don’t have to provide your name and all the advice you receive will be based on your situation […]
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Motion Control Dance

To enrich lives through movement whilst breaking down barriers to create positive attributes for life. Motion  Control  Dance  works  in  the  across the Vale, taking a holistic approach to increase health and wellbeing and reduce social  exclusion  by  working with disadvantaged families, older people and those with disabilities and who are most vulnerable,  allowing  them  […]
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National Autistic Society – Cardiff & Vale Branch

Cardiff & Vale Parents /Carers /Interested Professionals – support group Aims & Objectives: Cardiff and the Vale NAS Branch is a parent/carer-led voluntary group who meet regularly to exchange information, advice and support in a sociable and friendly atmosphere. We are committed to raising awareness and understanding of Autistic Spectrum Disorders in Cardiff and the […]
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Neurological Conditions

CJD(Creutsfeld Jacob Disease) Support  Provides practical and emotional support for families and professionals affected by all strains of CJD. Support Network Helpline Tel: 01630 673 973 Website: www.cjdsupport.net ME Association ME – otherwise known as chronic fatigue syndrome. ME Association is a UK membership organisation empowering members to manage their illness through information and training; […]
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New Pathways

South Wales Voluntary Sector Charity No. 1029186 Summary of aims & objectives: To relieve the mental and physical distress of women, men, children or young people who have suffered rape, sexual abuse or trauma, or have been affected by sexual crime. We aim to promote education and research into the subject of Sexual Abuse and […]
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North East CMHT (Pentwyn Health Centre)

The North East CMHT, Pentwyn Health Centre, Brynheulog, Pentwyn CF23 7JD Tel: 029 21 833 650 Fax: 029 2054 9212 ____________ Brynderwen Surgery Crickhowell Rd., St. Mellons, Cardiff CF3 0EF Tel: 029 2079 9921 ____________ Cyncoed Medical Practice Dartington Drive, Pontprennau, Cardiff CF23 8SQ Tel: 029 2054 5260 ____________ Llan Health Centre Maelfa, Llanedeyrn, Cardiff […]
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North East CMHT (Pentwyn Health Centre)

The North East CMHT (Pentwyn) provides a service to Lisvane, Cyncoed, Pentwyn, Llanedeyrn, St Mellons, Rumney and Llanrumney. Wheelchair access is possible via the car park and all consulting rooms are on the ground floor. The North East CMHT does not have any formal arrangements for languages spoken other than English, however, interpreters can be […]
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North West CMHT (Gabalfa Clinic)

The Gabalfa Clinic, 213 North Road, Cardiff CF14 3AG Tel: 029 2069 3941 Fax: 029 2062 7954 ____________ Birchgrove Surgery 102-104 Caerphilly Road, Birchgrove CF14 4QJ Tel: 029 2052 2344 ____________ Bishops Road Medical Centre 1 Bishops Road, Whitchurch, Cardiff CF14 1LT Tel: 029 2052 2455 Tongwynlais Surgery (branch of Bishops Road Medical Centre) 1 […]
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NSPCC

Cardiff & Vale National Charity. Registered Charity No. 216401 Summary of aims & objectives: See services below. Services: In CTRL (Children aged between 9 and 13 years): The adapted In Ctl offer is designed to provide children with tailored support based on their needs with the aim of reducing risk of online harm including grooming, […]
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Parkinson’s UK (Cardiff and Vale Services)

Cardiff & Vale Registered Charity No. 258197. Summary of aims & objectives: Our aim is to find a cure and improve life for everybody affected by Parkinson’s Disease which is a complex, progressive, neurodegenerative condition that has a significant impact on all aspects of life for the person affected and their family. We do this […]
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Parkinson’s UK Cymru

All of Wales Registered Charity No. 258197 Summary of Aims and Objectives: We are a part of the Parkinson’s UK national charity, our vision is to find a cure, and improve life for everyone affected by Parkinson’s. There are five key elements in what we do for all people affected by Parkinson’s: Research We fund […]
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Pedal Power

Cardiff, Vale and RCT       Aims & Objectives   Overcome barriers to cycling especially for those who are disabled or disadvantaged Promote inclusive cycling as a route to equal access to health and wellbeing Provide an efficient and effective cycling service open to all children and adults for cycle hire, training and maintenance […]
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Phoenix Heroes Activities Cymru CIC

Community Interest Company – No: 15230708     Aims & Objectives   Phoenix Heroes Activities Cymru CIC deliver free diversionary group activities in a safe and inclusive environment for individuals who recognise their drug and/or alcohol use has become problematic including those with co-occurring mental health challenges; known as dual diagnosis.     Services   […]
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Place 2Be – National Charity

charity no: 1040756     Aims & Objectives   Our mission is to improve children and young people’s mental health.   We believe that no child or young person should have to face mental health problems alone and our teams across the UK passionately support children and young people in managing challenges in their lives. […]
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Platfform

For mental health and social change We work with people who are experiencing challenges with their mental health, and with communities who want to create a greater sense of connection, ownership and wellbeing in the places that they live. We work with people experiencing challenges with their mental health, and with communities who want to […]
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Platfform – The Vale

    Aims & Objectives   We work with people who are experiencing challenges with their mental health, and with communities who want to create a greater sense of connection, ownership, and wellbeing in the places that they live.   In the Vale of Glamorgan, we offer a range of services to meet the requirements […]
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Platfform – Power Up Project

Create and implement a vision for a more resilient and mentally healthy future for young people in their community Design and develop new solution-focussed approaches to young people’s mental health and resilience, with a focus on: Addressing mental health inequalities that were highlighted and made worse by the COVID-19 pandemic Designing new ways to prevent mental health problems from developing […]
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Platfform- the Hangout

The Hangout- Platfform  The Hangout is a wellbeing & mental health service for young people in Cardiff and the Vale aged 11-18. Our aim is simple: be somewhere where young people can connect with others, feel part of their community and access mental health support Services We offer drop-in and booked 1-1 wellbeing support, wellbeing-focused […]
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Pobl – Vale Housing Support

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POBL Floating Support Cardiff

  Aims and Objectives   To help support tenants with potential risk of homelessness and to prevent homelessness.   To support clients through eviction process   To signpost clients to relevant organisations to assist with tenancy issues       Type of organisation   Support Workers for tenancy and housing related issues for clients within […]
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Post Natal Depression

National Meet a Mum Association  Offers support and friendship to all new mothers and their families through a nationwide network; also offers a helpline for mothers experiencing Post Natal depression. Lines open 7pm-10pm Mon to Fri. Tel: 0845 120 3746 Website: www.mama.co.uk PANDAS (Pre and postnatal Depression and Support) Supporting families suffering from pre (antenatal) […]
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Power of Attorney

Sometimes one person will want to give another person authority to make a decision on their behalf. A power of attorney is a legal document that allows them to do so. Under a power of attorney, the chosen person (the attorney or donee) can make decisions that are as valid as one made by the […]
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Pre Menstrual Problems

National Association for Pre Menstrual Syndrome  Helpline staffed by practice nurses with experience of physical and mental health problems associated with PMS. Open Wed, Thurs, Fri only. 24-hour answer phone gives details of Helpline times and numbers. Tel: 0844 8157 311 Website: www.pms.org.uk
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Pregnancy, Abortion and Miscarriage

British Pregnancy Advisory Service  Telephone action line to make appointments and receive advice on any aspect of pregnancy. Open 24hrs. Tel: 08457 304 030 Website: www.bpas.org Anti-Natal Results Services (ARC)Supports people when an abnormality is diagnosed in their pregnancy or who have experienced a termination in their pregnancy because of this. Admin number: 020 7631 […]
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Primary Mental Health Support Service

The PMHSS is a service for people aged 18 or over living with common mental health difficulties, such as depression and anxiety. We accept referrals from GPs and other mental health teams. The service is for people who want to learn new ways of helping themselves. The service offers assessments and a range of interventions […]
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Psychology and Psychological Therapies Directorate

  The Psychology and Psychological Therapies Directorate provides adult psychological therapies and psychology services throughout the Cardiff and Vale, including within Primary Care (GP surgeries). It is organised into a number of specialties:    Adult Mental Health  Psychology and Psychological Therapies in MHSOP  Psychology and Psychological Therapies Physical Health and Neurosciences  Psychology and Psychological Therapies in Low Secure Services Eating Disorders […]
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QUALIA LAW CIC

Company number: 13508657 Non-profit social enterprise – Community Interest Company Limited by Guarantee     Aims & Objectives   Our mission: We are a non-profit social enterprise providing free legal advice, training and financial safeguarding for the social care and third sector, specifically those who support neurodiverse people (such as those living with dementia, brain […]
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Race Equality First

Cardiff & the Vale Registered Charity No. 1143830 Company Number: 07663315     Our Mission To provide support, advice, leadership and an influential voice for people who face discrimination, harassment, hate crime and disadvantage.     Our Aims To work towards the elimination of racial discrimination. To promote equality of opportunity across all protected characteristics within […]
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Rape and Sexual Abuse

Childline Free helpline for children up to the age of 18. 24 hour Tel: 0800 1111 Website: www.childline.org.uk See also Counselling section. NSPCCHelpline for parents, children abusers, professionals or anyone wanting help and advice. Helpline number: 0808 800 5000 24 hour line New hard of hearing services: ISDN videophone: 0208 4631 148 Webcam: nspcc.signvideo.tv text: 08000 […]
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Ray of Light Cancer Support

Charity/ third sector 1190392   Aims & Objectives   Ray of Light Cancer Support provides free support to patients, carers, friends and families affected by cancer. Ray of Light Wales Cancer Support was set up in 2009, for and by people who are affected by cancer.   Ray of Light recognises and understands the uncertainty, […]
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Recovery Cymru Community

Charity No. 1154530     Recovery Cymru is  a peer-led, mutual aid, recovery community in Cardiff and the Vale of Glamorgan that empowers people to achieve and maintain recovery while supporting others to do the same.     Summary of Aims & Objectives:   Recovery Cymru is a peer-led Recovery Community Organisation with three main […]
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Red Sea House

Cardiff Voluntary Sector Summary of aims & objectives: Red Sea House aims to provide good quality affordable housing for community elders. This scheme is designed for the needs of older people from the Black and Minority Ethnic backgrounds. Red Sea House is a scheme of 15 self- contained flats, located on Maria Street, Butetown, which […]
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Relate Cymru

charity number: 207314     Aims & Objectives: Building stronger relationships in Wales     Services: We are an all-Wales charity offering relationship counselling services in individuals, couples, families and young people. We also cover psycho sexual therapy in some of our centres and a domestic violence perpetrator programme in some areas.   Referral: Self […]
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Riverside Advice

  Voluntary Sector, Registered Charity No. 1080314     Summary of aims & objectives     To provide a comprehensive, quality, impartial, independent and free advice centre.     Services     Specialist Welfare Rights Advice service (Welfare Benefits and Debt) to people suffering from Mental Health Disorders.     Legal Aid Agency Services Specialist […]
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RNID Cymru

  Voluntary sector. Registered Charity No. 207720   Summary of aims & objectives   We help people confronting deafness, tinnitus, and hearing loss to live the life they choose. We enable them to take control of their lives and remove the barriers in their way.     Services   ATC – Access, Training and Consultancy […]
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Salvation Army Centre, Cardiff

    National Charitable Organisation Charity No. 215174 (Scotland SC037691)     Aims & Objectives     Aims   To seek to empower the resident and facilitate long-term solutions to their housing and support needs. To identify the best available options for their rehousing. To make best use of the housing resources available, as fairly […]
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Samaritans

Cardiff & the Vale, and the Valleys Voluntary Organisation Charity No. 247419 Summary of aims & objectives: The Samaritans is a registered charity, founded in 1953, which provides confidential and emotional support to people in crisis. The Samaritans’ “Vision” is that fewer people die by suicide. We work to achieve this by being available at […]
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Self Harm

Basement Project  Provides information about abuse and self harm to survivors, families & friends and workers. To order books contact: Tel: 01873 856 524 P0 Box 5, Abergavenny, NP7 5XW. Website: http://www.basementproject.co.uk/ CASS Women’s Self Injury Helpline CASS Women’s Self Injury Helpline, run by Self Injury Support, aims to offer non-judgemental, non-directional emotional support to […]
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Sexual Health

NHS National Sexual Health Helpline  Provides free support and advice on sexual health. Freephone - open 24 hours a day.Tel: 0800 567 123
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Sexuality and Gender

Switchboard – the LGBT+ Helpline Helpline open 10am-11pm every day including weekends Tel: 0300 330 0630 Website: https://switchboard.lgbt/ Email: [email protected] LGBT Foundation Helpline offering advice, support and information on various LGBT issues. Tel: 0345 3 30 30 30 (Open 10am-10pm, Monday-Friday) Email: [email protected] Website: www.lgbt.foundation FFLAG Information and support group for families and friends of lesbians […]
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Sight Life Wales

  Sight Life (known as Cardiff Institute for the Blind until October 2019) provides a wide range of local services so that blind and partially sighted people across the majority of South Wales can enjoy independent, active, social and fulfilled lives. Originally established in 1865, we are one of the oldest charities in Wales. We […]
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SNAP Cymru

  Charity number: 1027599 Voluntary Sector Organisation     Summary of aims & objectives:   To advance the education of people with special educational needs / disability To provide information, advice and support to enable children, young people and their parents or guardians to participate fully in society and to assist them in their understanding […]
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Solace – Cardiff & Vale UHB

  What is Solace?   Solace is a service that sits within Mental Health Services for Older People at Cardiff and Vale University Health Board. Solace aims to provide support and education to carers of people who have been diagnosed with a dementia, depression, bipolar or late on-set psychosis over the age of 65.   […]
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Solace Carers Support Service

Cardiff & the Vale of Glamorgan Summary of aims & objectives: Solace is a service within Cardiff & Vale UHB and is supported by Cardiff & Vale Health Charity. Solace exists to provide support to carers and those diagnosed with dementia, depression or severe later life mental illness, with the aim to help prevent admission […]
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South East CMHT (Links Centre)

The Links Centre, Old CRI Buildings, Longcross St., Cardiff, CF24 0SZ Tel: 029 2033 5555 Fax: 029 2033 5310 ____________ City Surgery 187 City Rd, Roath, Cardiff, CF24 3WD Tel: 029 2043 7980 ____________ Cloughmore Medical Centre 19 South Park Rd, Splott, Cardiff, CF24 2LU Tel: 029 2046 2848 ____________ Four Elms Medical Centres Cardiff […]
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South Wales Anxiety & Depression Support Group

  Peer Support Group   Aims and Objectives:     The main aims of this group are: To provide peer support to anyone of any age suffering from mental health issues across South Wales To provide an outlet for people to discuss their problems in an informal, open, friendly and social environment where you can […]
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South Wales Police – Public Protection Department, Mental Health

The Public Protection Department within the South Wales Police operates with 5 mental health officers within South Wales Police footprint. Since January 2019 South Wales Police operate a mental health triage team in their public service centre at police headquarters, Bridgend staffed 7 days a week with core hours of 0900-0100. The team of community […]
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South West Cardiff CMHT (Hamadryad Centre)

The Hamadryad Centre, Hamadryad Road, Butetown, Cardiff CF10 5UY Tel: 029 2046 3488 Fax: 029 2048 5894 ____________ Butetown Medical Practice @Loudon, Plas Iona, Cardiff, CF10 5HW Tel: 029 2048 3126 ____________ Cardiff Bay Surgery 45 Cambridge St, Grangetown, Cardiff, CF11 7DJ Tel: 02921 833450 Cardiff Bay Surgery @ Loudoun Plas Iona, Cardiff CF10 5UZ […]
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South West CMHT (Hamadryad Centre)

This team covers the areas of Cardiff Bay, Butetown, Grangetown, Riverside, Canton and Pontcanna, Cardiff. Wheelchair access is via the main entrance door. All consulting rooms are on the Ground Floor. The team does not have any formal arrangements for languages spoken other than English. However, interpreters can be accessed for most languages as required.
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Stand Tall

What we do   We know that recent years have been very tough. We know that men are 3 times more likely to take their life, be addicted and less likely to seek help. Here at Stand Tall we aim to relieve the burden of poor mental health and wellbeing of the community of Barry […]
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Student Minds – Cardiff University

Registered Charity number: 1142783     Summary of Aims & Objectives   We run student support groups so that students experiencing mental health difficulties have access to a supportive environment in which they can talk openly about life, university and mental health.       Services   Weekly support groups for students experiencing eating difficulties […]
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Support for Families of Offenders

Prisoners Families Helpline Information, help and advice for families on all aspects of the criminal justice system in England and Wales from arrest through to release. Helpline: 0808 808 2003 (freephone: including most mobiles). The helpline is open 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday. email: [email protected] website: www.prisonersfamilies.org FFOPS […]
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Tenovus Cancer Care

Cancer Charity. Registered Charity No. 1054015     Summary of aims & objectives:     Our ambitions: At Tenovus Cancer Care our aims are simple. We want to help prevent, treat and find a cure for cancer. We do this by offering support, advice and treatment to cancer patients and their loved ones. We also promote […]
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Terrence Higgins Trust Cymru

South Wales Independent Voluntary Sector Summary of aims objectives: To reduce the spread of HIV and STIs and promote good sexual health To provide services which improve the health and quality of life of those affected To campaign for greater public understanding of the personal, social and medical impact of HIV and sexual ill health. […]
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The Carers (Recognition and Services) Act 1995

The Carers (Recognition & Services) Act 1995, which came into effect on 1st April 1996 was the first piece of legislation to recognise fully the crucial role played by carers. The Act contains two main elements for carers: A carer’s right to ask for an assessment of their ability to care Local authorities duty to […]
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The Carers and Disabled Children Act 2000

The Carers & Disabled Children Act 2000, implemented in Wales in August 2001, aims to build upon the Carers Act of 1995 and to give local authorities new and important powers to provide services directly to carers. This legislation is intended to enable local authorities to develop new services to support Carers. It will offer […]
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The Dyn Project

Cardiff Registered Charity No. 1071243 Summary of aims & objectives: The Dyn Project is a safety planning and advocacy service for gay, bisexual, transgender and heterosexual men who experience domestic abuse in the Cardiff area. We also operate a free confidential national helpline for men across Wales (0808 801 0321). The Dyn Project is managed […]
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The Language used in the Mental Health Act

The term “mental disorder” which is used throughout the Act means “any disorder or disability of the mind”. An “Approved Mental Health Professional” is a professional who has undertaken training and acts on behalf of the local authority, for the purposes of the Mental Health Act. A “Responsible Clinician” is a professional who has undertaken […]
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The National Health Service and Community Care Act 1990

Under the 1990 National Health Service and Community Care Act any adult aged 18 or over who is eligible for and requires services from the Local Authority has the right to a full assessment of their needs and the services provided should be individually tailored to meet those assessed needs. The two main stipulations are: […]
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The North West CMHT (Gabalfa Clinic)

The North West CMHT based in Gabalfa Clinic provides a service for the areas of Whitchurch, Rhiwbina, Thornhill, Llanishen, Heath, Lisvane, Gabalfa, Mynachdy, Tongwynlais, Taff’s Well, and part of Cathays. Languages spoken are English and there is wheelchair access
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The Patient in hospital

In principle, the informal psychiatric patient is in a similar legal position to the patient in a general hospital. However, in an emergency, if it becomes necessary to undertake a Mental Health Act assessment on an informal inpatient, the Act allows for a doctor to hold the patient for a period of up to 72 […]
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The Rehabilitation Service

Aims & Objectives: To aid in the recovery and rehabilitation of persons suffering from mental health problems. Different types and levels of support are available, delivered through individually tailored care plans. Care plans are agreed with involvement from service users and carers (where appropriate), in the context of the multi-disciplinary team. This team consists of […]
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The South East CMHT (The Links)

The South East Team provides a service for Central Cardiff covering Roath, Adamsdown, Splott, Cathays, and part of Trowbridge. Wheelchair access is possible via Longcross St and all consulting rooms are on the ground floor. The SE CMHT does not have any formal arrangements to provide for languages spoken other than English, however, interpreters can […]
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The Vale of Glamorgan Mental Health Community Support Work Service

The Vale Community Support Workers work with people who are receiving Care and Treatment from the Vale Locality Mental Health Team (VLMHT). The Community Support Workers develop Individual Recovery Focussed Support Plans to help people maintain or regain their social role by accessing leisure, training, sport, education or employment opportunities in the local community. The […]
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Tier 4 Specialist Services – Inpatient, Intensive Outreach, Specialist Outpatient

Aims: The service aims to help young people and families who are experiencing complex psychological or emotional and behavioural difficulties in the context of a mental disorder. The Service: The Tier 4 Specialist Services are provided by Cwm Taf Health Board. These services, through a whole systems approach, offer integrated acute and crisis service provision. […]
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Traumatic Stress Service

This Cardiff & Vale UHB outpatient service is based in the Hadyn Ellis Building on Maindy Road, and at Cardiff Royal Infirmary. The service is for individuals who are suffering from post-traumatic stress disorder (PTSD) or complex PTSD. It offers evidence-based treatment including trauma focused cognitive behaviour therapy, eye movement desensitisation and reprocessing and medication […]
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Ty Canna Outreach Service and User Led Resource Service

User Led Service Summary of aims & objectives: Providing a flexible time limited service based on individual need for people with acute mental health illness. Working with the individual at their pace in a motivational way to achieve goals towards Recovery. Support individuals to make informed choices and enable the individual to develop their confidence. […]
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United Welsh – Oak House

Cardiff Housing Association- Supported Housing Aims & Objectives: Oak House assists, supports and enables clients to achieve their goals. The ultimate aim of the project is to resettle and reintegrate clients into permanent accommodation of their own. Services: Oak House is a 20 bed dry hostel for homeless people with mental health, drug or alcohol […]
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United Welsh – Prep Project

Cardiff Housing Association Aims & Objectives: Prep provides accommodation to men and women who are homeless or inappropriately housed and who have additional support needs, such as mental health, drug,and alcohol problems. Prep is committed to providing a holistic and individual service, working towards empowerment and independence by way of mutually agreed support plans. All […]
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Vale Domestic Abuse Services (formerly Atal y Fro / Women’s Aid, Vale of Glamorgan)

Vale of Glamorgan Registered Charity No. 1034188 Summary of aims & objectives: Vale Domestic Abuse Services is a unique organisation dedicated to the elimination of domestic abuse. We do this by:- Sustaining and developing work relations with partners & stakeholders Raising awareness, informing and educating communities in the Vale on Domestic Abuse, its causes, consequences and […]
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Vale Locality Mental Health Team

Barry Hospital, Colcot Rd, Barry CF62 8YH Tel: 01446 454300 ____________ Albert Road Surgery Albert Rd, Penarth, Vale of Glamorgan, CF64 1BX Tel: 029 2071 1966 ____________ Dinas Powys Medical Centre Murch Road, Dinas Powys, Vale of Glamorgan, CF64 4RE Tel: 029 2051 2293 ____________ Redlands Surgery Redlands Road, Penarth, Vale of Glamorgan, CF64 3WX […]
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Vale Locality Mental Health Team

The Vale Locality Mental Health Team is based in Barry Hospital.
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Vale People First

We are a self advocacy organisation run by people with a learning disability in the Vale of Glamorgan. We run meetings and groups to talk about what is important to us. We tell service providers what works for us and what doesn’t. We run lots of social gatherings and introduce people to friendships and love. […]
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Veterans & Mental Health

These are organisations which can offer support/advice/information to Veterans (see also Adult Mental Health Specialist Services – Veterans NHS Wales and Traumatic Stress Service). Change Step Combat Stress Royal British Legion SSAFA Forces Help – confidential helpline and Cardiff & Vale Branch contacts We realise that this is not an exhaustive list. If you have […]
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Veterans’ NHS Wales

Area covered: All Health Board Areas Concerns about the current provision for veterans have been widely reported with some arguing for dedicated services here as seen in the USA. The Welsh Assembly Government (WAG) are committed to improving support and treatment within the NHS for veterans. As a result the Cardiff & Vale UHB hosts […]
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Victim Support South Wales

South Wales (including Cardiff and Vale) Registered Charity No. 1095397 Summary of aims & objectives: Victim Support is a national charity for victims of crime. Staff and trained volunteers based in local branches provide support, information and practical help to people who have suffered crimes ranging from burglary to the murder of a relative. Services: […]
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Voices from Care Cymru

Wales Wide Registered Charity No. 1108430     Summary of aims & objectives:   We are a Young person led Organisation that supports children and young people who have experienced the care system in Wales. Our organization was founded 32 years ago because there was no other group representing care-experienced young people and their rights in Wales at […]
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Welsh Neuropsychiatry Service

The Welsh Neuropsychiatry Service is a specialist tertiary mental health service for individuals who have suffered a serious acquired brain injury, and provides a comprehensive resource for the assessment, investigation, management and rehabilitation for patients suffering with neuropsychiatric, cognitive, emotional and behavioural problems as a result of that injury. The service is based at Hafan […]
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Welsh Women’s Aid

Welsh Women’s Aid (WWA) is the lead national organisation campaigning, influencing policy and practice and innovating to end domestic abuse and violence against women. WWA is the umbrella organisation representing local domestic abuse service providers across Wales. Member groups provide direct services for women and their children who have experienced or are experiencing domestic abuse. […]
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West Cardiff CMHT (Pendine Centre)

The West CMHT (The Pendine Centre) provides a service to individuals registered with GP practices in Ely, Caerau, Fairwater, Pentrebane, Danescourt, Radyr, Pentyrch, Creigiau (within the Cardiff boundary) and Llandaff. Interpreters can be accessed for most languages as required and there is wheelchair access.
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Younger Onset Dementia (YOD) Team

The Cardiff and Vale University Health Board Younger Onset Dementia Service is a specialist and dedicated service for people who receive a diagnosis of dementia under the age of 65, and for their carers and families. The Alzheimer’s Society (Dementia UK, 2014) states that there are over 40,000 younger people aged between 30 and 65 […]
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