Cardiff Library Hub (Advice Hub)


Summary of aims & objectives:

To help Cardiff residents with any queries or problems that they have relating to a number of issues including benefits, debt, housing benefit and council tax.


Cardiff Library Hub team offer free advice to clients who want help with matters including:

  • Debt
  • Money management
  • Fuel poverty
  • Welfare Reform changes
  • Income maximisation
  • Benefit advice

The Advice Hub is also the venue for other agencies including Citizens Advice Bureau, Credit Union, Age Connects, NEST and Blavo & Co solicitors who can offer help and advice.

Council Hubs are ‘one stop shops’ where advice can be given about a variety of Council services, including:

  • Housing Benefit
  • Council Tax and Council Tax Reduction
  • Housing
  • Anti- Social Behaviour
  • Waste Management
  • Senior citizen/discretionary bus passes
  • Education


Customers can drop in whenever suits them as there is a ‘no appointment’ system.

Referrals can be made from any organisations that feel we can help a client.


Central Library Hub, Second Floor, The Hayes, Cardiff  CF10 1FL

Tel: 02920 871000


Last Updated: September 2015
To update a Directory entry please use the directory update form